Summary
Overview
Work History
Education
Skills
Cell
Timeline
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Vincent Bruno

Innisfil,ON

Summary

Dynamic sales professional with a proven track record at Century 21 Leading Edge Realty Inc., excelling in customer service and relationship management. Skilled in negotiating contracts and developing marketing strategies, I drive sales growth and enhance client satisfaction through effective communication and analytical thinking. Committed to delivering exceptional results in competitive markets.

Overview

31
31
years of professional experience

Work History

Sales Representative

Century 21 Leading Edge Realty Inc.
Innisfil, ON
11.2010 - Current
  • Advised clients on market conditions, prices, mortgages, and legal requirements.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements.
  • Communicated with clients to determine property needs and budget constraints.
  • Managed marketing strategies for properties including advertising campaigns and open houses.
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Advised clients on market conditions, pricing and legal requirements for property transactions.
  • Prepared comparative market analysis to estimate properties' value.
  • Facilitated deals between sellers, buyers and brokers for maximum profits.
  • Responded promptly to client inquiries via phone, text or email.
  • Researched current listings available in the area using multiple online resources.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
  • Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
  • Managed real estate transactions from initiation to closing.
  • Coordinated appointments to show homes to prospective buyers.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.

Store Manager

Bowring B&C
05.2008 - 01.2010
  • Manage all accountabilities involved with the operation of the store including sales and profitability.
  • Coach, motivate and lead by example.
  • Ensure that all Associates have the knowledge, skills and confidence to drive sales and customer repeat business.
  • Manage and execute all visual and merchandising directions at store level ensuring an exciting and easy shopping experience for the customer.
  • Managed Multiple stores for a short assignment.

Marketing Manager

HBC/The Bay
03.2006 - 04.2008
  • Coach, train, mentor and develop over 40 associates on a continual basis.
  • Execute all corporate operational directions and the daily management of corporate standards.
  • Inspire, lead and leverage the Merchandise Movement Team, (Receiver and Flow Associates) and Sales associates Teams in the efficient movement of merchandise, for maximum productivity.
  • Meeting or exceeding the profit model created for the stores.
  • Administer the in-store marketing ensuring an exciting and easy shopping experience for the customer.

Manager-Residential Mortgages

National Bank Of Canada
01.2005 - 03.2006
  • Develop mortgage business within the York Region/Barrie territory.
  • Provide clients with full serviced Retail Mortgage Solutions.
  • Build Relationships with Realtor’s and New Home Builders.

Executive Escalations Consultant/Queue Operations

Bell Canada
Toronto, ON
03.1994 - 12.2004
  • Manage an extensive queue database for the Bell Vice President’s Office in the Ontario Region, including the Special Needs division.
  • Actively involved in the recruitment process for new hires.
  • Closely managed staffing requirements to ensure the success of queue protocols within a unionized setting.
  • Hand-selected to work as a Vice President consultant, I handled complex customer concerns surrounding all of Bell Canada Holdings.
  • Partnered with Media and Government Relations to ensure compliance of CRTC regulations.

Education

OSSD -

CHS
06-1992

Microsoft Office/Excel Proficiency -

CDI College

The Art of Truffle Making-Certified -

George Brown College

Ontario Real Estate College - In Progress

OREA

Achieving Extraordinary Customer Relations -

Bell Institute of Professional Development

Customer Comes First -

Bell Institute of Professional Development

Business Project Management -

Bell Institute of Professional Development

Skills

  • Customer service and support
  • Team building and leadership
  • Operational compliance
  • Conflict resolution
  • Time management
  • Analytical thinking
  • Problem solving
  • Relationship management
  • Sales expertise

Cell

416-727-5328

Timeline

Sales Representative

Century 21 Leading Edge Realty Inc.
11.2010 - Current

Store Manager

Bowring B&C
05.2008 - 01.2010

Marketing Manager

HBC/The Bay
03.2006 - 04.2008

Manager-Residential Mortgages

National Bank Of Canada
01.2005 - 03.2006

Executive Escalations Consultant/Queue Operations

Bell Canada
03.1994 - 12.2004

OSSD -

CHS

Microsoft Office/Excel Proficiency -

CDI College

The Art of Truffle Making-Certified -

George Brown College

Ontario Real Estate College - In Progress

OREA

Achieving Extraordinary Customer Relations -

Bell Institute of Professional Development

Customer Comes First -

Bell Institute of Professional Development

Business Project Management -

Bell Institute of Professional Development

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