VINCE RUSSO
Senior Sales Leader
Montreal,Québec
Summary
Dear Sir/Madam,
I am exploring the job market seeking a sales position and developing new markets.
I am very interested in obtaining a position with your organization.
I am ready for a new challenge perhaps you are seeking an addition to your team.
I am trilingual dynamic passionate and respected sales and Operational leader entrepreneur vice president owner coach with Amazing Track Record in Telecommunications and Health Care
Self-motivated professional successful in seizing viable opportunities for expansion and innovation.
Background in increasing profits, reducing costs and transforming customer service standards.
Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 35 years of experience. Highly effective and comfortable working with people at all levels in organization.
Results-driven forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Hardworking with strong organizational skills eager to secure Senior Sales position.
Ready to help team achieve company goals.
Overview
35
35
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Owner
Business Opportunity Telecommunications V.R. Inc.
Repentigny , QC
2009.02 - Current
- C.E.O.+25 Yrs
- Increase your Sales & Develop New Markets Worked For Major Telecom
- Companies Inside Plant Outside Plant Data Centers-Call Centers-Control Centers-Direct Sales-Manufacturers-
- Distributors Govt and Municipalities liaison Utility experience for new fundings FTTX Wireless 5G Projects
- Want to create your own (niche) a product targeting a specific section of a larger industry and
- Market across Canada and North America I can help sell your products and Increase Your Sales
- Direct Sales Teams Across The Province Players Cogeco Videotron Bell Canada Shaw and more
- Call Center Outbound Sales also Coordinating Training from A TO Z,
- Influencing senior leaders and winning rfp doing presentations
Vice President Canada Sales
Canada Technity Solutions Inc, Technity Solutions Inc
Richmond Hill , Ontario
2022.11 - 2023.07
- Responsible for scaling company sales across Canada
- Technity Solutions is a Multinational Technology Company that Designs, Manufactures and
- Performed monthly sales forecasting and competitive analysis to determine product performance levels and need for new product developments.
- Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.
- Distributes Passive Fiber Optic Products FTTX and 5G Under our Canyon Brand Optic
- Products FTTX AND 5G under our Canyon Brand doing product presentations
- Our Multi-Factory Network (MFN) production strategy has made us a market leader for consistently supplying ILECS, CLECs, MSO/cable TV companies and also supporting needs for Utility/Municipality, Enterprise and Data Center markets
Account Executive Sales Leader Eastern Canada
Channell Commercial Canada Inc
Mississauga , Ontario
2017.06 - 2023.04
- Developing new markets and new customers across Québec and Maritimes
- Channell is a Manufacturer worldwide for fiber to the home products
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Attended networking events to build relationships and identify sales opportunities.
- Trained clients on product features and updates to secure buy-in.
- Gathered information from clients to secure accounts, verify payment and identify special requirements.
- Prepared additional quotes for current clients to upsell products and services.
- Created and executed account strategies to translate organizational goals into client activities.
- Distributed marketing materials to existing and prospective clients to promote products and services.
- Researched competitive landscape and emerging technologies to position brand in global marketplace.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Telecom-Utility-Gas-Power-Broadband-Electric-Water Sectors
- Government and Municipalities Presentations won multiple rfp through
- Contractors
- Increased Sales year after year for 5 years all new Clients
- Got Products approved at ministry of transport Quebec and Hydro Quebec
- Partnered with Municipalities and mrc in regions to bring internet high speed
- Did Marketing Posts on social media French and English for Channel
Consultant Account Executive Sales
Hopitel
Montreal , Quebec
2017.08 - 2023.02
- Developing new markets across Québec and Maritimes Hospitals
- Bedside terminals Contracts 10 years Info Entertainment special applications
- Over 50 tv channels, Internet, Music, Games, Movies and Medical Applications
- Supported clients with business analysis, documentation, and data modeling.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Integrated technology and business operations to identify targeted solutions to customer issues.
- Signed over 10 Hospitals for a 10 yrs Term Contracts and over 4000 bedsides tv
- Charles Lemoyne-Haut-Richelieu-Drummondville-Trois-Rivieres-Santa-Cabrini
- Maisonneuve Rosemont-Marie-Clarac-Jonquiere-Roberval-La Baie
- Doing presentations and Influencing Senior Leaders and responding to rfp
Account Executive Sales Leader Eastern
Hospitality Network
2013.10 - 2017.04
- Developing new markets across Québec and Maritimes Hospitals
- Bedside terminals Contracts 10 years Info Entertainment special applications
- Over 50 tv channels, Internet,Music,Games,Movies and Medical applications
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Serviced accounts and proposed new products and services to maximize revenue.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Distributed marketing materials to existing and prospective clients to promote products and services.
- Met and exceeded service level goals to achieve standards and expectations.
- Signed over 8 Hospitals for a long-term Contracts and over 3000 bedside tv
- Alma-Chicoutimi-Jean-Talon-Fleury-Verdun-Jewish Rehabilitation
Account Executive Special Projects Sales Leader
Xplornet Communications inc
New Brunswick
2009.05 - 2013.04
- Developing new markets and increasing sales across the province of Québec within municipal and provincial govt with Subsidys
- Increase sales across 140 retail stores in Quebec
- Liaison person for creating the need for internet high speed in rural regions within municipalities, doing presentations, meeting, and influencing mayors to initiate rfp, write and win them by using Xplornet Communications services wireless and satellite
- Won over a dozen rfp and subsidy with provincial government
- Implemented recruited and trained 12 new direct sales representatives across province.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Attended networking events to build relationships and identify sales opportunities.
- Trained clients on product features and updates to secure buy-in.
- Researched competitive landscape and emerging technologies to position brand in global marketplace.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Prepared forecasts to gain understanding of measures needed to grow business.
- Resolved issues promptly to drive satisfaction and enhance customer service.
Account Executive Sales Leader
XIT Telecom Inc, Ville de Trois
, QC
2008.11 - 2009.06
- Developing new markets in engineering, wireless utility and rfp opportunities
- Brought this company in the Ontario Market, well known in Quebec but not Ontario participated and prepared many rfp's for different counties in Ontario
- One point of Contact with the operations for all networks builds with Counties and
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Attended networking events to build relationships and identify sales opportunities.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Met and exceeded service level goals to achieve standards and expectations.
- Collaborated with internal teams to develop account strategy.
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Xittel for the sales portion or Xit for the engineering
- Also, in charge of developing new non-core-markets opportunities
- Cabling inside plant work fiber to the home, fiber to the building
- A major project, 530 kilometers of fiber built with government of PEI partnered with Expertech Network Installations
- Won Project managing fiber to the home and building in Indian reserves across Québec.
Executive Sales Eastern Canada Central Office
Expertech Network Installation
Anjou , Canada
2001.04 - 2009.03
- Developing new markets and increasing revenue for core and non-core business
- Responsible to respond to any rfp within my territory
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Won major rfp with Bell Aliant 63 millions inside and outside plant
- Won major projects with Rogers and Telus over 5 Millions
- Researched competitive landscape and emerging technologies to position brand in global marketplace.
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Trained clients on product features and updates to secure buy-in.
- Installation manager central offices across Montréal with 30 technicians Project Manager in charge of delivering and executing project managing task in the telecommunications
- Control center manager in charge of major client Bell Canada inside plant to distribute to 10 managers and over 150 working technicians in central
- Supervising 12 associates and 6 spec writer engineering managers.
Sales Channel Call Center Sales Manager
Bell Actimedia
Montreal , Quebec
2000.03 - 2001.06
- Responsible for the introduction of new product internet sympatico within the call centers of Bell Canada across the province
- In charge of the training and all marketing material for the product for 1500 agents
- Implementing the new training tools and new technologies
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Account Receivables Control Call Center Leader
Bell Canada
Montréal , QC
1995.10 - 2000.04
- Responsible for the traffic management of all account receivables calls through province of Quebec Innovated by implementing Multiple Queue Access with Lucent Technologies Dialer
- Delivering work volume to 400 agents and 10 managers
- In charge of a team of 7 associates that supervise the functionality of the mosaix dialer for inbound, outbound and preview jobs
- Responsible for delivering productivity and quality reports for all 400 agents
- Also occupied a position with 30 agents in Laval.
- Analyzed call center data and prepared reports for upper management.
- Prepared work schedules to promote sufficient coverage for shifts.
- Coached call center staff through challenging customer service issues.
- Evaluated staff productivity and performance annually.
- Organized resources and established priorities involving complex tasks and multiple projects in fast-paced environment.
- Generated reports detailing metrics such as call times and satisfaction ratings.
- Minimized process lags through operations protocols and client account management training.
- Motivated employees to increase productivity and maximize service quality with hands-on leadership style.
- Responded to team support questions quickly to maintain call center efficiency.
- Communicated best practices among on-site and external personnel to align efforts and goals.
Public Pay Phone Collection & Control Center
Bell Canada
, Quebec
1987.10 - 1995.12
- Town of Mount Royal-, Accountable for all the public pay-phone conversion from centurion to millennium to accept the smart card for 36,000 public pay phones in province of Québec
- Saved over 3000 hours overtime first year as control manager
- In charge of the coordination and work volume for 75 collectors across the province and 3 managers4 Analyzing associates for collection interval for all of pay phones and 2 control center dispatchers
- Also occupied the installation manager position with 30 agents across Montréal
- Island, responsible for coaching safe driving and delivering productivity and quality of our collections.Also occupied the counting room manager position who I oversaw 6 clerks in the counting room in which wrapped more than 120 million a month of coins across the 36,000 phones.
Computer CSO & Technician Pay Phone Coin Collector
Bell Canada
, QC
1980.11 - 1987.09
- Responsible for running billing jobs across Quebec and Ontario within the computer system operation team at Bell Canada
- Worked with tape drives and Data Center
- In charge of collecting public pay phone money and safe driving across Montreal Island
- For 5 years 36,000 payphones had downtown responsibility of securing the money when collected and delivering it at town of mount royal office
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Investigated suspicious activities and persons to maintain security of premises.
Education
Bachelor Business Administration - Business Administration And Economics
Concordia University
Montreal West, QC 1982.09 - 1986.06
Dec degree - Management and recruitment sessions
Vanier College
Town Saint Laurent 1980.09 - 1982.06
Obtained Electronics certificate - Certificate Electronics
Montreal Adult Protestant School
Montreal 1979.09 - 1980.06
High School Diploma -
William Hingston High School
Montreal, QC 1975.09 - 1979.05
Skills
Leaderundefined
Timeline
Vice President Canada Sales
Canada Technity Solutions Inc, Technity Solutions Inc
2022.11 - 2023.07
Consultant Account Executive Sales
Hopitel
2017.08 - 2023.02
Account Executive Sales Leader Eastern Canada
Channell Commercial Canada Inc
2017.06 - 2023.04
Account Executive Sales Leader Eastern
Hospitality Network
2013.10 - 2017.04
Account Executive Special Projects Sales Leader
Xplornet Communications inc
2009.05 - 2013.04
Owner
Business Opportunity Telecommunications V.R. Inc.
2009.02 - Current
Account Executive Sales Leader
XIT Telecom Inc, Ville de Trois
2008.11 - 2009.06
Executive Sales Eastern Canada Central Office
Expertech Network Installation
2001.04 - 2009.03
Sales Channel Call Center Sales Manager
Bell Actimedia
2000.03 - 2001.06
Account Receivables Control Call Center Leader
Bell Canada
1995.10 - 2000.04
Public Pay Phone Collection & Control Center
Bell Canada
1987.10 - 1995.12
Bachelor Business Administration - Business Administration And Economics
Concordia University
1982.09 - 1986.06
Computer CSO & Technician Pay Phone Coin Collector
Bell Canada
1980.11 - 1987.09
Dec degree - Management and recruitment sessions
Vanier College
1980.09 - 1982.06
Obtained Electronics certificate - Certificate Electronics
Montreal Adult Protestant School
1979.09 - 1980.06
High School Diploma -
William Hingston High School
1975.09 - 1979.05
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