VINAY KUMAR AKULA
JAGITAL,TG
Summary
Accomplished Housekeeping Supervisor with a proven track record at Elite M Facility Management Services LLP, enhancing guest satisfaction through expert cleaning and sanitation, and exceptional guest relations. Skilled in training and mentoring teams to exceed housekeeping standards, achieving a 20% improvement in room inspection scores. Demonstrates strong leadership and customer service focus, ensuring health and safety compliance.
Overview
3
3
years of professional experience
Work History
Housekeeping Supervisor
Elite M Facility Management Services LLP
01.2024 - 07.2024
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Team Lead
Elite M Facility Management Service LLP
07.2023 - 01.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Housekeeping Room Attendant
Miramar Al-Aqah Beach Resort,
06.2022 - 02.2023
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Housekeeping Room Attendant
Aveyla Manta Village
11.2021 - 01.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
Diploma - Culinary Arts
Roots College of Hotel Management And Culinary Art
Hyderabad12.2019
No Degree - Maths, Physics, Chemistry
Shanti Junior College
Jagital03.2019
Skills
- Housekeeping knowledge
- Cleaning and sanitation
- Guest Relations
- Customer service-focused
- Customer Service
- Task assignment
- Training and mentoring
- Cleaning techniques
- Health and safety compliance
- Task Delegation
- Cleaning practices
Languages
English
Professional Working
Hindi
Full Professional
Telugu
Native or Bilingual
traveling
Exploring new places and connecting to new people and knowing there cluture.
Timeline
Housekeeping Supervisor
Elite M Facility Management Services LLP
01.2024 - 07.2024
Team Lead
Elite M Facility Management Service LLP
07.2023 - 01.2024
Housekeeping Room Attendant
Miramar Al-Aqah Beach Resort,
06.2022 - 02.2023
Housekeeping Room Attendant
Aveyla Manta Village
11.2021 - 01.2022
Diploma - Culinary Arts
Roots College of Hotel Management And Culinary Art
No Degree - Maths, Physics, Chemistry
Shanti Junior College
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