Vinayak Sofat
SURREY,BC
Summary
Positive and upbeat professional successful at balancing guest and business needs. Well-organised in managing check-in and check-out procedures, and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Overview
4
4
years of professional experience
Work History
Assistant Front Desk Supervisor
Aam Khaas Bagh Heritage Resort
Chandigarh, India
06.2023 - 07.2025
- Manage front desk operations, ensuring smooth guest check-ins, check-outs, and accurate record keeping with professionalism and efficiency.
- Supervised and trained new front desk staff and trainees, providing guidance on service standards, procedures, and customer handling.
- Delivered excellent customer service, resolving guest concerns promptly while maintaining high levels of satisfaction and repeat business.
- Coordinated with multiple departments (housekeeping, food and beverages, banquet hall) to ensure seamless guest experiences.
- Maintained accurate reports and documentation of daily front office activities, guest feedback, and operational updates.
- Recognised for dedication and sincerity, resulting in a promotion from trainee to assistant front desk within six months.
Trainee Chef
Aam Khaas Bagh Heritage Resort
Chandigarh, India
02.2021 - 05.2023
- Assisted in daily kitchen operations, including food preparation, cooking, and plating, under professional supervision.
- Gained hands-on experience in maintaining hygiene, safety, and quality standards in a commercial kitchen environment.
- Learned and applied various culinary techniques in Indian and continental cuisine.
- Supported senior chefs in menu planning, inventory management, and ingredient preparation.
- Developed teamwork, time management, and organizational skills in a fast-paced hospitality setting.
Education
Associate of Arts - Hotel Managment
Chandigarh Institute of Hotel Management
Chandigarh04-2023
Associate of Arts - Hotel Managment
Ryan International School
Chandigarh04-2022
Skills
- Front desk operations
- Shift supervision
- Record keeping
- Customer relationship management
- Staff training
- Issue resolution
- Effective communication
- Team collaboration
- Attention to detail
- Administrative skills
- Financial records oversight
- Fluent in English, Hindi and Punjabi
- POS system operation
Timeline
Assistant Front Desk Supervisor
Aam Khaas Bagh Heritage Resort
06.2023 - 07.2025
Trainee Chef
Aam Khaas Bagh Heritage Resort
02.2021 - 05.2023
Associate of Arts - Hotel Managment
Chandigarh Institute of Hotel Management
Associate of Arts - Hotel Managment
Ryan International School