VINAYAK RAJEEV

Perform label processing activities (creation of custom labels, sorting, etc.) on a daily/nightly basis

• Perform/assist with Mainframe production runs and reports on a daily/nightly basis

• Complete ad hoc billing jobs (corrections, manual, and ad hoc requirements)

• Assist with system upgrades (e.g., hardware, software), and related duties, including providing support for the Warehouse Management system and Vendor Management systems within the logistics environment

• Managed inventory levels during deliveries by verifying load counts against shipping manifests.
• Received daily delivery instructions and route assignments from dispatch.
• Responded promptly to emergency situations involving vehicles or personnel on the roadways.
• Communicated regularly with dispatch regarding any delays or issues encountered on routes.

• Supported customers via phone, email, and chat, resolving technical issues efficiently
• Collaborated with teams to address complex problems, enhancing customer satisfaction
• Resolved diverse issues with OS, networks, software, and hardware, improving service quality
• Conducted detailed consultations to diagnose and solve user problems effectively

• Supervise package transport ensuring safety and efficiency, improving delivery accuracy
• Enhance real-time order tracking with photo verification, boosting accountability
• Guide team on scheduling best practices, optimizing task management
• Review and refine scheduling policies, identifying improvement opportunities
• Collaborate with managers for schedule adjustments, ensuring seamless operations

• Managed shipment inspections, ensuring zero damage and accurate counts
• Coordinated vendor communications for timely replacement of damaged goods
• Streamlined order processing, resolving issues efficiently
• Ensured compliance with corporate shipping and receiving protocols

• Oversaw GLS system, resolved technical issues, ensured shipping accuracy, and enhanced efficiency
• Managed network maintenance, improving system reliability and operational continuity
• Operated MHE for merchandise movement, ensuring adherence to shipping policies and procedures
• Verified shipment accuracy against records, enhancing inventory control and reducing errors
• Communicated with vendors and buyers, ensuring accurate payment and PO detail verification