Vinay Ranjit
Scarborough
Summary
With a proven track record at Uber, I excel in time management and excellent customer service, ensuring punctuality and safety. My experience spans driving, supervising, and enhancing team productivity, demonstrating my ability to adapt and succeed in dynamic environments. I prioritize client satisfaction and efficient operations, making significant improvements in every role.
Overview
13
13
years of professional experience
Work History
Driver
Uber
03.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and pleasant services
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Forklift Driver
Derma Sciences
07.2021 - Current
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Safely transported valuable goods while adhering to safety protocols and procedures.
- Unloaded trucks and rail cars and moved materials to staging area.
- Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
- Located proper slots on storage racks and set pallets in place with forklift.
- Handled multiple tasks simultaneously to maximize work efficiency.
- Conducted regular maintenance checks on forklift equipment, ensuring proper functionality and longevity.
- Examined shipments for quality and accuracy.
Supervisor
Stone Mill Bread
05.2015 - 06.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Customer Service Lead
Toyoto
04.2012 - 10.2015
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
- Analyzed customer feedback data to identify areas for improvement and implemented changes accordingly.
Education
Bachelor of Mechanical Engineering -
Centennial College
ScarboroughSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Punctual and reliable
- Safety protocols
- Flexible schedule
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Malayalam
Native or Bilingual
Tamil
Native or Bilingual
Timeline
Driver
Uber
03.2022 - Current
Forklift Driver
Derma Sciences
07.2021 - Current
Supervisor
Stone Mill Bread
05.2015 - 06.2021
Customer Service Lead
Toyoto
04.2012 - 10.2015
Bachelor of Mechanical Engineering -
Centennial College
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