
Results-oriented professional with a strong track record in daily planning and operational excellence. Known for inspiring teams to achieve exceptional results and leading by example. Committed to setting high expectations and elevating service standards, resulting in significant success in medium to large-scale operational and management, inventory management, and menu development. Recognized for driving revenue growth, enhancing customer satisfaction, delivering outstanding training, and demonstrating exceptional soft skills. Seeking an opportunity to manage a successful organizational unit or facility. Currently responsible for overseeing two operational restaurant units and a catering department with annual sales of $3.5 million.
Strategic planning
Recruiting
Catering and Banquets Operations
Employee Relations
Training & Talent Development
Inventory management & Supply control
Team leadership
Cost Control & Analysis
INFOR HMS & SCS
MS Office 365
Third Party Delivery Implementation
Budgeting and Forecasting
Menu Engineering and Analysis
Primary and Secondary Research
Technical Writing
Content Development & social media
Restaurant Pre-opening
Scheduling, Payroll and Administrative
Vendor contract & Negotiation
POS expert - (Micros, Squirrel) Canva, SAP
Soft Skills Development & Motivational Leader
Food and Beverage Operations
Cost Control
Operations Management
Service Delivery Management
Staff Supervision
Class 5 Driver's License
Permanent Resident