Vinay Govilkar
Greater Sudbury,ON
Summary
Results-driven Home Loan Operations Specialist with four years of experience in mortgage operations. Expertise in compliance, customer service, and process management, ensuring accurate documentation and timely loan disbursement. Proficient in KYC verifications, legal document validation, and client support throughout the mortgage process. Committed to optimizing workflows and enhancing the customer experience in the mortgage industry.
Overview
4
4
years of professional experience
Work History
Credit Appraiser
HDFC LTD
07.2022 - 04.2023
- Conduct comprehensive KYC (Know Your Customer) assessments to verify client information and maintain strict compliance with regulatory requirements.
- Examine and validate property and legal documentation, such as title deeds and loan agreements, ensuring document integrity and alignment with company policies.
- Process the loan disbursement, working closely with internal teams to ensure timely and accurate fund releases.
- Oversee compliance checks throughout the loan processing cycle, ensuring all steps align with credit policies and regulatory standards.
- Liaise with legal and compliance departments to address document inconsistencies and resolve compliance-related inquiries.
- Provide client support during the mortgage application and funding process, responding to inquiries and guiding applicants through each stage.
Mortgage Operation Associate
ICICI Bank
09.2019 - 07.2022
- Deliver high-quality customer service by promptly addressing client inquiries and guiding them through the mortgage process.
- Manage KYC (Know Your Customer) verifications, ensuring compliance with regulatory requirements and safeguarding against fraud.
- Handle client requests for mortgage adjustments, including part payments, interest rate modifications, and issuing IT certificates.
- Serve as a point of contact for existing customers, providing consistent support for ongoing account inquiries and requests.
- Collaborate with legal and compliance teams to resolve documentation discrepancies and ensure adherence to industry standards.
Education
Organizaton Management -
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON10-2024
International Business -
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON02-2024
MBA - Marketing
Indira Institute of Business Management
Navi Mumbai, India04-2019
Skills
- Compliance
- Customer Service
- Process Management
- Attention to Detail
Languages
English
Full Professional
Hindi
Native or Bilingual
Marathi
Native or Bilingual
Timeline
Credit Appraiser
HDFC LTD
07.2022 - 04.2023
Mortgage Operation Associate
ICICI Bank
09.2019 - 07.2022
Organizaton Management -
Cambrian College of Applied Arts And Technology
International Business -
Cambrian College of Applied Arts And Technology
MBA - Marketing
Indira Institute of Business Management
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