Registered salesperson with Toronto Real Estate Board
Created marketing materials such as flyers, brochures, postcards and emails to promote properties.
Conducted tours of homes for prospective buyers, highlighting key features and amenities.
Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
Booked and attended home showings and open houses with potential buyers and advertised the property to clients
Generated and completed contracts to represent a buyer/seller client, including agreements of purchase and sale for new and resale homes
Worked with experienced Realtors in a team-based environment to combine efforts in advertising and building new and existing client relationships
Maintain friendly and professional relationships with new and returning customers to keep opportunities for returning business available.
Service Desk Technician
BENNINGTON FINANCIAL SERVICES CORPORATION
05.2020 - Current
Provided helpdesk support to 250+ employees and broker clients
Evaluated software or hardware to recommend improvements or upgrades.
Provided technical assistance and support to end users for hardware, software, network and peripheral issues.
Assisted with the installation of new software applications, operating systems and hardware components on user workstations.
Produced detailed reports outlining key performance metric, error trends, monthly statistics and cybersecurity efforts to managerial and executive staff
System Administrator
HERTZ CAR RENTAL
06.2019 - 02.2020
Configured and maintained system hardware, software and network components.
Troubleshot application errors and provided technical support to end-users.
Communicated with Hertz managerial level employees and customers in a professional manner
Monitored system performance to ensure optimal operations and identified potential issues.
Provided guidance on best practices related to system administration procedures.
Prepared detailed reports on all aspects of the rental car business including sales, profits and inventory levels.
Implemented cost-saving strategies to optimize operational budgeting for the rental car department.
Help Desk Technician
IRON MOUNTAIN INCORPORATED
02.2017 - 05.2019
Created user accounts, maintained system documentation, tested and evaluated new technology.
Configured security settings or access permissions for groups and individual users.
Updated antivirus protection on all computers on a regular basis.
Conducted regular maintenance checks on equipment such as printers or scanners.
Created new accounts, reset passwords and configured access to servers and file management software for users.
Increased overall company performance through improved IT uptime and cost reductions.
Education
OMVIC Certification Course -
Georgian College
01.2024
Real Estate Salesperson Program -
Humber College
01.2021
Information Technology -
York University
01.2018
Game Programming -
George Brown College
01.2016
Skills
Strong interpersonal skills, ability to communicate professionally and effectively
Self disciplined, motivated, dedicated, and flexible with the ability to apply new concepts, meet deadlines, and adapt to challenges and change efficiently
Excellent time management and organizational skills and can effectively work independently and within team environments
Strong knowledge of sales strategies, contract negotiations and closing deals
Extensive knowledge of computer hardware and software such as MS Office Suite and CRM systems
Realtor, Founder and Managing Broker at Royal LePage Prime Real Estate / Podium Real Estate ServicesRealtor, Founder and Managing Broker at Royal LePage Prime Real Estate / Podium Real Estate Services