Vimalpreet Kaur Aulakh
Tottenham,ON
Summary
Customer-focused and detail-oriented professional with experience in cash handling, POS operation, stocking, and customer service. Proven ability to work efficiently in fast-paced retail and food service environments while maintaining accuracy and friendly service. Dedicated to keeping store operations smooth and ensuring customers have a positive shopping experience.
Overview
5
5
years of professional experience
Work History
Receiver
Maersk Distribution
Delta, BC
04.2021 - 04.2025
- Received and stocked incoming merchandise, ensuring correct placement for customer accessibility.
- Operated scanning equipment similar to retail POS systems to track products and update inventory.
- Maintained clean and organized stock areas, following safety and storage guidelines.
- Worked efficiently in a fast-paced environment to meet deadlines and maintain store readiness.
Restaurant Hostess
China Cup Buffet
Prince George, BC
08.2020 - 03.2021
- Processed customer orders and payments accurately using POS systems.
- Handled cash, debit, and credit card transactions daily.
- Greeted customers, answered questions, and resolved concerns to ensure a positive dining experience.
- Assisted with packaging and handling food in compliance with safety standards.
Customer Service Representative
Walmart
Prince George, BC
04.2020 - 03.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Diploma - Business Management
College of New Caledonia
Prince George, BC04.2021
Skills
- Shipping and receiving
- Customer service
- Cash handling & POS operation
- Stocking & merchandising
- Food safety & sanitation
- Time management & multitasking
- Inventory control & restocking
- Team collaboration
- Attention to detail
Timeline
Receiver
Maersk Distribution
04.2021 - 04.2025
Restaurant Hostess
China Cup Buffet
08.2020 - 03.2021
Customer Service Representative
Walmart
04.2020 - 03.2021
Diploma - Business Management
College of New Caledonia