Summary
Overview
Work History
Education
Skills
Timeline
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Vilma Guevara

Sunnyvale,CA

Summary

Experienced Meeting & Events Professional with an excellent record of planning and managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and company goals.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Event Security Coordinator

Meta Platforms
11.2019 - 01.2023
  • Planned and executed security support for major corporate events and meetings: quarterly Q&A's, weekly New Hire Orientations, Campus Festivals and M-Team Filming Events, etc.
  • Coordinated pre-registration, campus tours for high-profile visitors, security walk-throughs and created project plans that implemented confidential information/ guidance on management of security situations as needed.
  • Lead team projects and meetings while documenting metrics and fixes for internal tools. With this information I created and enhanced standard operating procedures for potential emergencies along with events playbook.
  • Engaged with cross-functional partners to complete all events from start to finish, this included event hosts, vendors, executive security and many more.

Security Operations Associate

Facebook, Inc
07.2017 - 11.2019
  • Prioritized the visitor experience in a high-functioning lobby while triaging up to 1,000 guests and employees a day.
  • Provided administrative tasks with no guidance such as; arranging vendor check-in, accepting deliveries/pick-ups and securing NDA's.
  • Coordinated and supported summer festivals with 5,000 external attendees, along with pre-registration and campus tours.
  • Developed a training program for event ticket triaging and trained a team of 8 security associates to manage event queue while capturing data to minimize time triaging using Numbers for documentation.

Lost and Found Coordinator

Milestone Technologies At Facebook
01.2017 - 07.2017
  • Collaborated in the creation of the lost and found department at Facebook. I created sticker tags that documented over 30 items found and properly stored until retrieval.
  • Checked accuracy and completeness of all paperwork.
  • Provided on-site and on-call support as needed. Additional support was available via email/ phone and social media that reduced wait times for items reported lost.

Receptionist Assistant

Symantec
08.2016 - 03.2017
  • Greeted over 50 incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed meetings, communicated with clients, and updated client check-in records. Notified administrative staff upon guests arrival.
  • Answered central telephone system and directed calls accordingly.
  • Organized electronic and hard copy filing systems for easy retrieval of documents and information.

Education

GED -

Foothill College
Los Altos, CA
06.2015

High School Diploma -

Los Altos High School
Los Altos, CA
08.2008 - 06.2012

Skills

  • Operation Planning
  • Administrative Assistance
  • Event Planning
  • Cross-functional Team Leadership
  • Customer Experience
  • Team Training

Timeline

Event Security Coordinator

Meta Platforms
11.2019 - 01.2023

Security Operations Associate

Facebook, Inc
07.2017 - 11.2019

Lost and Found Coordinator

Milestone Technologies At Facebook
01.2017 - 07.2017

Receptionist Assistant

Symantec
08.2016 - 03.2017

High School Diploma -

Los Altos High School
08.2008 - 06.2012

GED -

Foothill College

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Vilma Guevara