Villamor Langiden
Victoria
Summary
Experienced Professional Driver with a proven track record of safe and efficient transportation. Skilled in navigating both urban and rural routes with precision, ensuring timely deliveries and high customer satisfaction. Strong team collaborator with the flexibility to adapt to changing demands, supported by excellent communication and problem-solving abilities. Expertise in executing specialized tasks and implementing strategic solutions to enhance operational efficiency.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Public Utility Vehicle Driver
Sta.Ana Van Transport Operator Service Cooperative
Sta. Ana, Cagayan
05.2014 - 08.2024
- Reduced fuel consumption through proper vehicle maintenance and effective route planning.
- Maintained a clean and organized vehicle interior/exterior for improved professionalism and passenger comfort.
- Conducted thorough pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Collaborated with dispatchers for effective communication of schedule changes or emergencies.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Adjusted driving style according to weather conditions or road hazards for optimal safety during journeys.
- Assisted in resolving vehicle issues promptly through regular maintenance checks and coordinating repairs when necessary.
- Provided courteous assistance to passengers with special needs or mobility challenges, ensuring their comfort during the ride.
Security Relations Specialist
Total Quality Business Incorporated
Manila
03.2002 - 04.2014
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Assisted in developing strategic plan that aligned with long-term company goals.
- Improved team collaboration by initiating regular strategy meetings.
- Enhanced customer satisfaction with timely and accurate issue resolution.
Education
Bachelor of Science in Business Administration
University of Northern Philippines
ViganHigh School Diploma -
Makil Technical School
Ilocos SurSkills
- Driving in adverse conditions
- Vehicle inspection
- Accident prevention
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Attention to detail
Languages
English
Tagalog
Ilocano
Certification
- Security Relations Specialists Training Program
- Security Protection Program I
Timeline
Public Utility Vehicle Driver
Sta.Ana Van Transport Operator Service Cooperative
05.2014 - 08.2024
Security Relations Specialist
Total Quality Business Incorporated
03.2002 - 04.2014
Bachelor of Science in Business Administration
University of Northern Philippines
High School Diploma -
Makil Technical School