Vilia Xu
Richmond HIll,Ontario
Summary
Seeking a challenging position as Any Position of your company in the office setting where my extensive professional and practical experience will be fully utilized. Proven record of reliability and responsibility. Remain calm and professional throughout critical incidents.
Overview
8
8
years of professional experience
Work History
Sales Associate
Zwilling J.A Henkel
Toronto
08.2024 - 01.2025
- Cleaned shelves, counters and tables to maintain organized store.
- Received and displayed product shipments on store retail shelves upon delivery.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Computed purchases and received and processed cash or credit payment.
- Handled customer complaints in a professional manner.
- Answered store and merchandise questions and led customers to wanted items.
Sales Associator
Zwilling J.A Henkel
08.2017 - 10.2020
Medical Office Administrator
Total Health Management
Toronto
04.2017 - 01.2018
- Greeted patients, answered phones and scheduled appointments.
- Registered new patients into the practice management system.
- Assisted with referrals and prepared medical records for patients.
- Updated and maintained databases with current information.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Certificate of Phlebotomy Workshop -
Canadian All Care College
Toronto, Canada12.2017
Medical Office Administrator -
Canadian All Care College
Toronto, Ontario, Canada03.2017
Hotel Management -
Asian Tourism International College
Kota Kinabalu, Malaysia07.2013
Skills
- Organizational abilities
- Analytical abilities
- Data entry proficiency
- Cashier
- Amazon
- Problem resolution
- Stress management techniques
- Storage management
- Deadline adherence
- Software navigation
- Effective communication
- Time management mastery
- Teamwork and cooperation
- Microsoft office expertise
- Basic math skills
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Sales Associate
Zwilling J.A Henkel
08.2024 - 01.2025
Sales Associator
Zwilling J.A Henkel
08.2017 - 10.2020
Medical Office Administrator
Total Health Management
04.2017 - 01.2018
Certificate of Phlebotomy Workshop -
Canadian All Care College
Medical Office Administrator -
Canadian All Care College
Hotel Management -
Asian Tourism International College
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