Vilasita Ravikanti
Moncton,NB
Summary
Dynamic Senior Quality Analyst with extensive experience at IGT Canada Solutions ULC, specializing in API testing and SQL data analysis. Proven track record in enhancing operational efficiency and ensuring regulatory compliance through effective collaboration and agile practices. Adept at creating comprehensive test cases and fostering stakeholder communication to drive project success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Quality Analyst
IGT Canada Solutions ULC
07.2022 - Current
- The Evolution Central Monitoring System is a solution for managing and monitoring video lottery systems, which is extended to integrate with Microsoft Dynamics 365 CRM. The system is designed to leverage the powerful features of Dynamics 365, such as customer engagement, data analytics, and workflow automation, across multiple jurisdictions. The system ensures regulatory compliance, enhances operational efficiency, and provides robust security for gaming operations. It enables real-time data collection, monitoring, and control of VLTs, offering advanced reporting and analytics to administrators.
- Prepare Test plan and Test cases for the EVO modules.
- Executed test cases for both functional and non-functional requirements of the application.
- Collaborated in testing the core functionalities of the Evolution Central Monitoring System (i.e. Gaming Machine Management, Event Logging and Alerts, Financial Reports, User Role management).
- Interact with the stakeholders like the Test Manager, Product Manager, Development team, Product Owner and the Business Analyst to ensure quality of Project Testing.
- Conducted API testing using Postman to validate communication between the systems and ensure that API responses align with Dynamics 365 entities.
- Verified data integrity and performed reports testing using SQL (After migration) to ensure accuracy.
- Tested the functionality of the workflows/plugins configured on this project which are related to SLA’s, Email routing, Scheduling, verified the business process flows and all the validations related to player.
- Identified, logged, and tracked defects using ADO, ensuring timely resolution and quality improvements.
- Participated in Agile Scrum processes, including sprint planning, daily stand-ups, and retrospectives, to ensure seamless collaboration with development teams.
- Participated in test documentation, including test plans, defect reports, status updates, to support project milestones.
Senior Quality Analyst
IGT Canada Solutions ULC
05.2017 - 06.2022
- The IGT INTELLIGEN Central Monitoring System (CMS) is a comprehensive, centralized software system for administering video lotteries. It provides security, redundancy, event logging and database collection of all gaming activity for a jurisdiction. The INTELLIGEN system is used to control the operation of gaming machines, accumulate accounting information, and provide game data. The central system is an on-line transaction-processing engine, which interfaces with Database Management System.
- Understanding the software requirement specifications.
- Developed functional Test cases based on client specifications.
- Setting-up test environment, database validations and functional test execution.
- Perform Smoke testing whenever any new Sprint release is given to the QA team.
- Tested the functionality of the software application and reports developed on Tableau.
- Did System Testing, Integration, Regression testing, Re-testing of all the integration points like player portal, ES connect, Invoices and Game data etc.
- Executed Non-Functional testing like Cross browser testing, accessibility testing, Security Testing, Localization testing to cover the non-functional requirements.
- Interact with the stakeholders like the Test Manager, Product Manager, Development team and the Business Analyst to ensure quality of Project Testing.
- Analyze, Document and Report the defects to the Development team and assign them to Dev team according to severity & priority.
- Update and monitor the status of the issues using the Defect management tool JIRA.
- Attend the Scrum meetings daily and discuss the daily tasks/ issues with the manager.
- Supported UAT by providing the UAT test cases for end-to-end scenarios and follow up with the team for the UAT issues.
Senior Test Engineer
HCL Technologies
02.2014 - 07.2016
- HR Support application is an Incident management system for the HR Related Queries/Asks/Needs which Microsoft Employees raise. These are tracked, Routed, Assigned and Resolved. This application was successfully developed and at present also used by Microsoft (Internally for their HR related queries by its employees). It includes a lot of workflows, Plug-in, Integration functionalities where each feature is automated where it doesn’t require any manual intervention.
- Involved in project walkthroughs, Test plan creation and helped in completing it.
- Participated in estimate testing efforts. Reviewing test plan document, and actively contributed to the project sprint planning.
- Prepared functional and non-functional test cases based on Sprint requirements.
- Tested the functionality of the application, activities and follow up with the onsite coordinator and the Client.
- Perform Smoke testing whenever any new Sprint release is given to the QA team.
- Performed Functionality Testing on the Ask HR CRM modules (Sales, Service and Marketing Modules) for different Entities like Contacts, Accounts, Emails, service request and various custom entities on the CRM.
- Tested the workflows/plugins configured on the AskHR project which are related to SLA’s, Email routing etc.
- Perform End- to- End Testing, Cross browser testing, Accessibility Testing, Localization Testing, System Testing, Integration Testing.
- Perform testing on the migrated data, verified the Reports through Advance search on CRM and DB tables using SQL queries.
- Followed Agile methodology, attend the Scrum meetings and adhered to all the Sprint wise testing process.
- Analyze and report the defects to the programming team and assign for fix according to severity & priority.
- Update and monitor the status of the issues using the Defect management tool TFS/VSO.
Senior Test Engineer
Osmosys India
09.2010 - 05.2012
- The project focused on implementing and customizing Microsoft Dynamics CRM for Guardian Health Care Canada to enhance patient relationship management, streamline healthcare workflows, and ensure regulatory compliance. The solution integrated modules for patient registration, appointment scheduling, Electronic health records (EHR), billing, and patient communication. The primary goal of the project was to deliver a robust and user-friendly CRM system that catered to the specific needs of healthcare providers and patients. The Project ensured seamless data migration, delivering a scalable and efficient solution.
- Understanding the software requirement specifications doc.
- Experience in creating, providing and reviewing Test Estimations.
- Developed functional test cases and procedures based on client specifications.
- Participated in test plan creation and helped to complete the documentation.
- Tested the functionality of application, activities and follow up with the onsite coordinator and the Client.
- Performed Functional, Regression testing, Re-testing, Performance testing.
- Analyze, document, and report the defects to the programming team and assign them for fix according to severity & priority.
- Identified, logged, and tracked defects using TFS and MTM, ensuring timely resolution and quality improvements.
- Participated in Agile Scrum processes, including sprint planning, daily stand-ups, and retrospectives, to ensure seamless collaboration with development teams.
- Working experience on Microsoft Dynamics CRM 2013 application, via validating the out of the box entities and Custom entities, workflows, forms and views and testing the functionality of the application.
- Verified data integrity and performed reports testing using SQL (After migration) to ensure accurate reporting and analytics.
Education
Bachelor of Technology - Electrical & Electronics Engineering
PCET (J.N.T.U)
Hyderabad01.2008
Skills
- API testing and test case creation
- Data analysis and SQL querying
- Agile practices and defect management
- Regression and functional testing
- Cross-browser compatibility testing
- Documentation and stakeholder communication
Certification
- ISTQB Certified Tester
- Microsoft Dynamics CRM certifications, 2011, 2013, 2016
Technical Summary
Windows, Mac OS, Linux, MS Office/Office 365, Microsoft Dynamics CRM 365, SQL, Putty, WinSCP, Share Point, FileZilla, Postman, Swagger, Azure DevOps, JIRA, X-ray, TFS, MTM, Bugzilla, Quality Center ALM, Microsoft Dynamics CRM, Insurance, Health, Embedded POS Devices, Video Lottery Gaming, C language, HTML, XML, JSON, UFT (QTP version)
Timeline
Senior Quality Analyst
IGT Canada Solutions ULC
07.2022 - Current
Senior Quality Analyst
IGT Canada Solutions ULC
05.2017 - 06.2022
Senior Test Engineer
HCL Technologies
02.2014 - 07.2016
Senior Test Engineer
Osmosys India
09.2010 - 05.2012
Bachelor of Technology - Electrical & Electronics Engineering
PCET (J.N.T.U)
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