Viktoriya Gholamrezaei
Retail Sales Associate
Calgary,AB
Summary
Personable retail sales associate with experience promoting in-store efficiency. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2024
2024
years of professional experience
25
25
years of post-secondary education
4
4
Languages
Work History
Volunteer at the Library
Elementary School
09.2022 - 06.2023
- Assisted with special events and programs approximately for 500 students.
- Shelving books
Retail Sales Associate
Kazakstan
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Answered questions about store policies and addressed customer concerns
- Processing of daily shipments, organization, and set-up of the warehouse area; ensuring all merchandise is received, processed and merchandise presentation standards are maintained
- Demonstrating a high degree of customer service while processing all refunds, exchanges, and purchases in accordance with company guidelines
- Assisting with Fitting Room duties including ensuring counter area is clean, organized and has the proper supplies in place and assisting customer inquiries
Education
Bachelor of Commerce -
Karaganda Economic University
Kazakhstan 09.1998 - 06.2023
Timeline
Volunteer at the Library
Elementary School
09.2022 - 06.2023
Bachelor of Commerce -
Karaganda Economic University
09.1998 - 06.2023
Retail Sales Associate
Kazakstan
Similar Profiles
Luke WeaverLuke Weaver
Volunteer at Elementary SchoolVolunteer at Elementary School
Dil BhattaraiDil Bhattarai
Front Desk Receptionist at Elementary SchoolFront Desk Receptionist at Elementary School
Eva YangEva Yang
Volunteer at Elementary SchoolVolunteer at Elementary School
MILES FOSTERMILES FOSTER
Ticket Taker at Elementary SchoolTicket Taker at Elementary School
Dave KobasiukDave Kobasiuk
Recovery Support Worker at Calgary Dream CentreRecovery Support Worker at Calgary Dream Centre