Viktoriia Tkachenko
Granada Hills
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
Work History
boarding care administrator
Boarding Care Facility
05.2024 - Current
- Maintained personnel records and updated internal databases to support document management.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Contacted to hospices, ordered medications.
- Managed medications.
- Greeted family members and another guests, includes nurses and doctors.
- Answered calls.
maneger of caltural сenter
Ministry of Culture and Strategic Communications
08.2020 - 02.2022
- Self-motivated, with a strong sense of personal responsibility.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Arts - Teacher of Fine Arts
Kherson State University
Kherson, Ukraine.06-2019
Skills
- MS office
- Budget development
- Data entry
- Document control
- Reporting and documentation
- Verbal and written communication
- Leadership
- Team collaboration
- Calendar management
- Ability to manage multiple tasks
- Strong organizational and administrative skills
- Exceptional customer service skills
- Call answering
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Elementary
Korean
Elementary
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Drawing and Painting
- Creative Writing
- Digital Art
Timeline
boarding care administrator
Boarding Care Facility
05.2024 - Current
maneger of caltural сenter
Ministry of Culture and Strategic Communications
08.2020 - 02.2022
Bachelor of Arts - Teacher of Fine Arts
Kherson State University
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