Viktoriia Shcherbatiuk
Toronto,ON
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Key Account Manager
CRAYON
08.2021 - 08.2022
- Finding new customers to sell IT products such as Microsoft 365, security and cloud migration programs, AI/ML.
Organization of educational workshops for clients, search for solutions.
Implementation of set KPI.
Management of the SRM system. - Built and maintained strong client relationships to drive business growth.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- My goal is to help companies to reduce their IT costs.
Key Account Manager; Sales Manager
Listex
04.2018 - 07.2021
- FMCG; Meeting and negotiation with customers (manufacturers and retail)
- Presentation of the company and services;
- Creation and signing of contracts, invoice;
- Connecting and managing customers;
- Conducting business analytics, report preparation Execution of sales plans, company development planning, preparation of texts for mass mailings Introduction of new ideas for the development of the company and improvement of internal work processes;
- Working with leading retail "Silpo", "METRO", "Veluka kushenia, "Tavria В".
Administrator
G Global
12.2016 - 04.2018
- Tasks
- Meeting clients, answering phone calls, working with PC, MS O ce,ffi sending correspondence;
- Organization of the
- Ce work;ffi
- Maintenance of the
- Ce life, document management offfi the company, work in 1С Marketing; Сreation of contracts, invoicing, sending business letters, communicating with contractors, recruiting, development and maintenance of the company website;
- Developing launching promotional booklets, organization of trips for directors.
Receptionist
KPMG Audit
03.2016 - 06.2016
- Ranges appointments and maintains supervisor calendar, receives high-ranking visitors, places and screens telephone calls and answers queries;
- Drafts correspondence and ensures follow up; Performs other duties as required.
Deputy Director
Store
07.2015 - 09.2015
- Control of the store, submission of sales reports, control of sellers and direct sales
Education
Master of Science - Business Economics
Kyiv National Economic University
2018
Bachelor of Science - Enterprise Economics
Kyiv National Economic University
2016
Skills
- Experienced user:
- PC (Windows, Linux, IOS)
- MS Office (MS Word, Excel, Access, Power Point, Publisher, Outlook)
- LibreOffice
- 1C marketing
- Jira
- Negotiation skills
- Decision- maker
- Managerial skills ingenuity
HARD SKILLS
SOFT SKILLS
- Purposefulness
- Persistence
- Responsibility
- Honesty
- Punctuality
- Sociability
- Creativity
- Activity
- Desire to learn
- Work and develop
Certification
Golden staff training "Effective sales and negotiation tactics " (2020)
Microsoft Certified: Security, Compliance, and Identity Fundamentals
(2021)
Microsoft 365 Certified: Fundamentals (2021)
Languages
Ukrainian
Bilingual or Proficient (C2)
Dutch
Limited Working
English
Intermediate (B1)
Timeline
Key Account Manager
CRAYON
08.2021 - 08.2022
Key Account Manager; Sales Manager
Listex
04.2018 - 07.2021
Administrator
G Global
12.2016 - 04.2018
Receptionist
KPMG Audit
03.2016 - 06.2016
Deputy Director
Store
07.2015 - 09.2015
Master of Science - Business Economics
Kyiv National Economic University
Bachelor of Science - Enterprise Economics
Kyiv National Economic University
Golden staff training "Effective sales and negotiation tactics " (2020)
Microsoft Certified: Security, Compliance, and Identity Fundamentals
(2021)
Microsoft 365 Certified: Fundamentals (2021)
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