Viktoriia Sarana

• Sourced and identified qualified candidates through LinkedIn, job boards, referrals, and networking.
• Conducted pre-screenings, interviews with candidates to assess their experience, hard and soft skills.
• Completed thorough reference checks to validate candidate experience and performance.
• Maintained candidate records in the ATS system.
• Supported candidates throughout the hiring process, ensuring a positive experience.
• Posted engaging job descriptions that attract the right talent and reflect the client’s brand.
• Negotiated salaries, contract terms, and benefits between candidates and clients to reach win-win agreements.
• Prepared candidates for interviews by providing company insights and feedback.
• Handled confidential and sensitive candidate information with professionalism and discretion.
• Communicated regularly with clients to provide search updates, share candidate shortlists, gather feedback, and refine hiring strategies.

Technical Tools: LinkedIn Recruiter, Zoho ATS, Cura Mindscope ATS, MS Office, Google Workspace, Indeed, Canva.

• Identified and reached out to potential clients to offer recruitment solutions.
• Generated leads through cold calling and emailing.
• Conducted market research to identify new business opportunities and industry trends.
• Used Apollo.io to build targeted lead lists, enrich data, and run outbound email campaigns.
• Write and send personalized cold emails and LinkedIn messages to decision-makers.
• Conducted discovery calls with prospects to understand their business needs and challenges.
• Conducted regular follow-ups with leads to maintain engagement.
• Worked alongside leadership to identify priority sectors or roles with high hiring demand.
• Conducted competitor analysis to refine value propositions and stay ahead in the recruitment market.

Technical Tools: Apollo CRM, LinkedIn Sales Navigator, MS Office, Google Workspace.

• Provided personalized one-on-one customer service, enhancing satisfaction and building relationships.
• Actively promoted and upsold products, consistently achieving/exceeding sales targets.
• Stayed up to date with new product collections, offering accurate and relevant product recommendations.
• Assisted in visual merchandising to highlight key products and improve store presentation.
• Supported inventory management by restocking shelves and conducting regular stock checks.
• Collaborated with team members to ensure smooth store operations and exceptional customer service.

Technical Tools: CRM/ Customer Loyalty Systems.