Viktoriia Fomenko
Administrative assistant
St. John's,NL
Summary
Motivated professional with extensive experience in customer service, sales, and administrative tasks.
Holder of open work permit with valid driving license. Ready to start immediately.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Rodeo Drive
Abu Dhabi, Emirates Palace Hotel
11.2013 - 04.2019
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Sales Associate
Decathlon/ AZADEA
Dubai
02.2012 - 07.2013
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
Administrative Assistant
Arabian Desert tour
Dubai
02.2010 - 01.2012
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
Education
Bachelor of Science - CYBER SECURITY
Kharkiv National University of Radio Electronics
Kharkiv Ukraine07.2023
Bachelor's - Banking And Finance
Kharkiv National University of Economics
Kharkiv, Ukraine 07.2013
Skills
- Goals and Performance
- Sales and Marketing
- Staff Supervision
- Customer Service
- Attention to Detail
- Document Retrieval
- Excel Spreadsheets
- Data Entry Documentation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The only limit to our realization of tomorrow will be our doubts of today.
Franklin D. Roosevelt
Timeline
Assistant Store Manager
Rodeo Drive
11.2013 - 04.2019
Sales Associate
Decathlon/ AZADEA
02.2012 - 07.2013
Administrative Assistant
Arabian Desert tour
02.2010 - 01.2012
Bachelor of Science - CYBER SECURITY
Kharkiv National University of Radio Electronics
Bachelor's - Banking And Finance
Kharkiv National University of Economics
Language
- English - Fluent
- Ukrainian - Native
- Russian - Native