Viktoriia Filimonova
Vernon
Summary
Hardworking employee enthusiastic about learning hotel field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Housekeeping Attendant
Sparkling Hill Resort & Spa
12.2022 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Sales Consultant
Tandem shop
07.2021 - 11.2022
- Advising customers, assistance in choosing goods.
- Making payments to customers, maintaining cash records.
- Execution of the sales plan.
- Informing regular customers about special offers and store promotions.
- Ensuring order in the trading hall.
- Display of goods (merchandising).
Manager
Profi Lab Ukraine advertising agency
09.2019 - 03.2021
- Negotiating with the customer.
- Preparation and presentation to the client of the most relevant proposals.
- Advising the customer on project issues.
- Preparation of the plan of works and definition of terms for their carrying out.
- Control over the timely execution of the order.
- Prompt provision of information on the effectiveness of work at a certain stage at the request of the customer.
expanding the customer base.
Administrator(supervisor)
Planmeca 3D Diagnostics Center
01.2017 - 09.2019
- Recorded patients to the clinic's specialists and organized a meeting.
- Collecting information about patients during communication with them.
- Control over the receipt of payments for medical services.
- Coordinates the order of patients.
- Control of cleanliness in the waiting areas, the serviceability of lighting and, accordingly, the office equipment.
- Maintaining accounting records.
Education
Bachelor of Science - Metrology And Information Measurement Systems
National Technical University of Ukraine
Kiev, Ukraine05.2018
Skills
- Adaptability
- Client Service Skills
- Time Management
- Critical Thinking
- Conflict Resolution
- Decision Making
- Active Learning
- Working with MS Office software, AutoCAD, Ensite Verismo (St Jude Medical), Planmeca Romexis® Smile Design, Matlab, HTML, CSS
Additional Information
Ukrainian - native, Russian - fluent, Polish - intermediate, English - Intermediate
Timeline
Housekeeping Attendant
Sparkling Hill Resort & Spa
12.2022 - Current
Sales Consultant
Tandem shop
07.2021 - 11.2022
Manager
Profi Lab Ukraine advertising agency
09.2019 - 03.2021
Administrator(supervisor)
Planmeca 3D Diagnostics Center
01.2017 - 09.2019
Bachelor of Science - Metrology And Information Measurement Systems
National Technical University of Ukraine
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