Viktoriia Chornobai
Saskatoon,SK
Overview
4
4
years of professional experience
Work History
Housekeeping
Maritim Aeroport Hotel
08.2023 - 12.2023
- Preparation of rooms before check-in and after departure of guests.
- Cleaning of hotel rooms, including changing bed linen and towels.
- Maintaining cleanliness and order in common areas of the hotel, such as corridors, lobbies and elevators.
- Ensuring proper maintenance and service of guest rooms.
- Trained housekeeping staff on cleaning protocols.
- Inspected rooms for damages .
- Ensuring the disposal of garbage and waste in accordance with the internal rules and standards of the hotel.
- Performing other tasks related to ensuring cleanliness and order in the hotel as necessary.
Receptionist
Avalon Palace Hotel
01.2020 - 08.2023
- Reception and processing of phone calls, e-mails and messages.
- Welcoming guests, providing them with the necessary information about the hotel.
- Registration of guests and issuance of room keys.
- Providing assistance to guests in solving questions and problems.
- Keeping records of bookings and ensuring proper documentation.
- Maintaining cleanliness and order in the reception area.
- Performing other tasks related to ensuring the efficient operation of the hotel.
Education
Computer Operator, Office Manager
Ternopil Vocational Technical College
Ternopil,Ukraine06.2008
Skills
- Housekeeping abilities
- Attention to detail
- Physical endurance
- Ability to work with various cleaning products, including detergents, vacuum cleaners and other devices
- Communicate-ability to communicate effectively with colleagues and management to solve problems
- Organization-ability to plan and organize work for productivity
- Teamwork-ability to work as part of a team
Languages
English
Limited Working
Polish
Limited Working
Russian
Professional Working
Ukrainian
Native or Bilingual
Timeline
Housekeeping
Maritim Aeroport Hotel
08.2023 - 12.2023
Receptionist
Avalon Palace Hotel
01.2020 - 08.2023
Computer Operator, Office Manager
Ternopil Vocational Technical College
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