Viktoriia Chaika

Toronto,ON

Summary

Hardworking and detail-oriented administrative assistant with strong interpersonal, organizational, and customer service skills. Experienced in managing front office operations, completing multiple tasks independently, and following through with prioritizing to achieve project goals. Enthusiastic and creative individual who excels at leadership competencies with the ability to think critically and solve complex problems. Looking to leverage organizational skills and experience to join the RedBull team as an administrative assistant.

Overview

years of professional experience

Work History

Administrative Assistant

Happy Holiday

05.2020 - 03.2022

Managed customer database table, organized events, and completed other clerical tasks.
Processed customer orders precisely and within agreed timeframes to match service standards.
Handled phone and e-mail correspondence, as well as incoming and outgoing mail.
Worked with a wide diversity of personalities.
Trained one administrative assistant during a period of company expansion.
Created several PowerPoint presentations to acquaint customers with the product.

Education

Bachelor of Science - Business Management

Kyiv-Mohyla Academy

Kyiv, Ukraine

06.2025

International Exchange - Business Managment

University of Toronto

Toronto, ON

12.2022

Skills

MS Suite
Customer Service
Administrative Support
Correspondence
Scheduling and Organization
Calendar Management

Database Administration
Verbal and Written Communication
Responsibility
Leadership
Conflict Resolution
Stress Resistance

Languages

English (advanced)
Ukrainian (native)
Russian (proficient)

Timeline