Viktoriia Chagaina
Mississauga,ON
Summary
Achieves beyond targets with a blend of motivational skills and a true team player attitude, ensuring client satisfaction and repeat business.
Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Overview
2025
2025
years of professional experience
Work History
Customer Service Representative
Yellow Cup Cafe
Sales Manager
Eleanor’s Style
01.2022 - 06.2024
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Prepared sales presentations for clients showing success and credibility of products.
Interior Designer
Perspective Design
01.2015 - 06.2021
- Enhanced client satisfaction by delivering innovative and functional interior design solutions.
- Collaborated with architects and contractors to ensure seamless integration of design elements.
- Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
- Developed comprehensive design concepts through sketches, renderings, and 3D models.
- Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
- Presented compelling design proposals to clients, securing new projects and repeat business.
- Conducted site visits and meetings with clients to gather necessary information for successful project execution.
Education
Bachelor Of Interior Design - Interior Design
University of Khmelnitskiy
Khmelnitskiy, Ukraine 06.2015
Skills
- Sales Planning
- Solution selling
- Sales processes
- Product Knowledge
- Motivational Skills
- Customer Service
- True team player
- Positive Reinforcement
- Solving problems
Languages
English
Full Professional
Ukrainian
Native or Bilingual
russian
Native or Bilingual
Polish
Elementary
Timeline
Sales Manager
Eleanor’s Style
01.2022 - 06.2024
Interior Designer
Perspective Design
01.2015 - 06.2021
Customer Service Representative
Yellow Cup Cafe
Bachelor Of Interior Design - Interior Design
University of Khmelnitskiy
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