Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Volunteering
Timeline
Generic

Viktoria Gielazewski

Summary

Experienced and passionate customer service professional with over 3 years of work experience. Skilled in communication skills, food and drink handling, problem solving, and multitasking. Recognized for exceptional customer service and the ability to work efficiently in high-pressure environments. Looking for a new opportunity to contribute my skills to a dynamic collaborative team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Moxie's Restaurant
12.2022 - Current
  • Upscale casual dining restaurant, bar, and lounge
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Highly attentive to small details
  • Contact: Geo: 647-987-1700, Don: 519-859-2565

Bakery Associate/Cashier

Lynn's Bakery Deli & Catering
08.2022 - 04.2023
  • Collaborated with team members to ensure consistent product quality and adherence to company standards.
  • Ability to multitask in high-pressure environments
  • Maintained proper inventory levels by conducting regular stock checks and placing timely orders when necessary.
  • Managed daily cash transactions efficiently, ensuring accurate register balances at shift end.
  • Contact: A.J O'Connor: 519-852-5613

Cook/Server

Ozzy's Burgers Restaurant
08.2020 - 08.2022
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Contact: Jeffin Jerry: 647-327-5945

Education

Honours Specialization in Social Sciences - Double Major in Criminology and Psychology

Western University
London, Ontario
04.2026

High School Diploma -

Philip Pocock Catholic Secondary School
Mississauga, Ontario
06.2022

Skills

  • Customer Service
  • Leadership and Communication
  • Mathematical Proficiency
  • Working in Fast-Paced Environments
  • Problem-Solving
  • Multitasking and Time Management

Certification

  • Smart Serve, 06/01/2021
  • Food Handling Certificate, 06/01/2021
  • WHMIS Certificate, 06/01/2022

Accomplishments

  • Student Council President at Philip Pocock Secondary School (06/2021)
  • Honor Roll Graduation Award (06/2022)
  • Teaching Assistant Fellowship at Western University(04/2023)

Languages

English
French
Polish
Lithuanian

Volunteering

-After-school Daycare Volunteer at Bishop Scalabrini Elementary School: 2018-2021

- Coach and Referee for Junior Anapilis Basketball Team: 2021-2023

- Youth Camp Counselor at Romuva Scouts Camp: 2022-current

- Mathematic/Statistics Tutor at Western University: 2023-current




Timeline

Server

Moxie's Restaurant
12.2022 - Current

Bakery Associate/Cashier

Lynn's Bakery Deli & Catering
08.2022 - 04.2023

Cook/Server

Ozzy's Burgers Restaurant
08.2020 - 08.2022

Honours Specialization in Social Sciences - Double Major in Criminology and Psychology

Western University

High School Diploma -

Philip Pocock Catholic Secondary School

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Viktoria Gielazewski