Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
8
8
years of professional experience
Work History
Logistic Coordinator
Eblock Inc.
02.2022 - Current
Answered telephone calls to handle internal and external requests.
Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Improved order accuracy through meticulous data entry and verification processes.
Communicated with vendors to gather price quotes and manage orders.
Built and established relationships with staff and vendors.
Tracked orders and notified customers of status or potential delays.
Monitored and adjusted inventory levels according to demand.
Transportation Manager
Tamarindo Transport
08.2020 - Current
Managed a team of drivers, providing support and guidance to improve performance and productivity.
Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
Organized records of vehicles, schedules and completed orders.
Maintained compliance with all regulations, avoiding fines and penalties for the organization.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Used data entry skills to accurately document and input statements.
Manager
Freshii
12.2019 - 08.2021
Managed and motivated employees to be productive and engaged in work.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Resolving conflicts or complaints from customers and employees.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Managed inventory control, cash control, and store opening and closing procedures.
Key Holder - Supervisor
Freshii
07.2018 - 12.2019
Worked well in fast-paced environments to help over 70 customers per day
Made customers top priority and employed active listening skills to understand needs and deliver first-rate service
Managed store security needs as required
Taught junior employees how to meet operational and sales goals with proactive strategies
Receive complaints and resolve problems
Counted out cash drawers and balanced totals.
Completed store opening and closing procedures.
Hostess
Original Joe's
12.2017 - 07.2018
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Answered customer questions about hours, seating, and menu information.
Shift supervisor
Dominos pizza
12.2016 - 08.2017
Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
Monitored and maintained clean working areas and cooking surfaces.
Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
Completed store opening and closing procedures and balanced tills.
Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Assistant manager
Dominos Pizza
08.2016 - 12.2016
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.