Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

VIKTORIYA CHERNYAVSKY

Winnipeg,MB

Summary

Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

8
8
years of professional experience

Work History

Logistic Coordinator

Eblock Inc.
02.2022 - Current
  • Answered telephone calls to handle internal and external requests.
  • Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
  • Improved order accuracy through meticulous data entry and verification processes.
  • Communicated with vendors to gather price quotes and manage orders.
  • Built and established relationships with staff and vendors.
  • Tracked orders and notified customers of status or potential delays.
  • Monitored and adjusted inventory levels according to demand.

Transportation Manager

Tamarindo Transport
08.2020 - Current


  • Managed a team of drivers, providing support and guidance to improve performance and productivity.
  • Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
  • Organized records of vehicles, schedules and completed orders.
  • Maintained compliance with all regulations, avoiding fines and penalties for the organization.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Used data entry skills to accurately document and input statements.

Manager

Freshii
12.2019 - 08.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Resolving conflicts or complaints from customers and employees.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Managed inventory control, cash control, and store opening and closing procedures.

Key Holder - Supervisor

Freshii
07.2018 - 12.2019
  • Worked well in fast-paced environments to help over 70 customers per day
  • Made customers top priority and employed active listening skills to understand needs and deliver first-rate service
  • Managed store security needs as required
  • Taught junior employees how to meet operational and sales goals with proactive strategies
  • Receive complaints and resolve problems
  • Counted out cash drawers and balanced totals.
  • Completed store opening and closing procedures.

Hostess

Original Joe's
12.2017 - 07.2018
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Answered customer questions about hours, seating, and menu information.

Shift supervisor

Dominos pizza
12.2016 - 08.2017
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Completed store opening and closing procedures and balanced tills.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.

Assistant manager

Dominos Pizza
08.2016 - 12.2016
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
  • Operated cash register accurately, processing transactions quickly to maintain efficient customer flow.
  • Enhanced customer satisfaction by efficiently taking and preparing orders with accuracy and speed.
  • Assisted in inventory management, ensuring adequate stock levels for uninterrupted service.

Education

Computer Programming Language -

ICS CANADA
01.2021

Software and Database Developer -

Robertson College
01.2018

Skills

  • Problem-solving
  • Decision-making
  • Logistics analysis
  • Customer service
  • Invoicing and shipping documentation
  • Data entry

Languages

Russian
Hebrew
Ukrainian

Timeline

Logistic Coordinator

Eblock Inc.
02.2022 - Current

Transportation Manager

Tamarindo Transport
08.2020 - Current

Manager

Freshii
12.2019 - 08.2021

Key Holder - Supervisor

Freshii
07.2018 - 12.2019

Hostess

Original Joe's
12.2017 - 07.2018

Shift supervisor

Dominos pizza
12.2016 - 08.2017

Assistant manager

Dominos Pizza
08.2016 - 12.2016

Software and Database Developer -

Robertson College

Computer Programming Language -

ICS CANADA
VIKTORIYA CHERNYAVSKY