Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Viktoria CALMESE

San Diego

Summary

Driven and client-focused business owner with a strong work ethic and a passion for continuous learning and professional growth. Skilled in conducting consultations, understanding client goals, building trust, and delivering personalized recommendations through a consultative approach. Experienced in managing client relationships, coordinating schedules, achieving sales goals, and maintaining high standards of professionalism while respecting individual needs and providing exceptional customer care. Adaptable, dependable, and committed to staying current with industry trends and delivering excellent client experiences.

Overview

4
4
years of professional experience

Work History

Leasing Agent

PINNACLE INTERNATIONAL
10.2025 - Current
  • Manage high-volume calls, emails, and walk-ins while maintaining elevated customer service
  • Coordinate with maintenance and management teams to resolve concerns efficiently
  • Support front desk operations and visitor experience

Business Owner | Esthetician

ESTHETICS X TORI
San Diego
05.2023 - Current
  • Deliver customized skincare and beauty services including facials, lash extensions, and brow laminations
  • Recommend treatment and home-care solutions based on client goals
  • Cultivate lasting relationships that support retention and referrals
  • Manage scheduling, operations, client communication, and business growth

Supervisor

SUBMARINA
03.2022 - Current
  • Lead calmly during peak service periods and maintain quality standards
  • Supported team performance and customer satisfaction by fostering collaboration and communication
  • Managed cash handling and end-of-shift reconciliation, ensuring accuracy and accountability
  • Delivered exceptional guest experiences from greeting to completion, enhancing overall satisfaction

Education

Esthetician School -

Bellus Academy
El Cajon, CA
04-2023

High School Diploma -

Valhalla High School
El Cajon, CA
06-2020

Skills

  • Client Consultation
  • Luxury Customer Experience
  • Skincare Knowledge
  • Product Recommendations
  • Client Retention
  • Sales & Upselling
  • Scheduling & Operations
  • Team Leadership
  • Communication
  • Relationship Building
  • Customer relationship management

Timeline

Leasing Agent

PINNACLE INTERNATIONAL
10.2025 - Current

Business Owner | Esthetician

ESTHETICS X TORI
05.2023 - Current

Supervisor

SUBMARINA
03.2022 - Current

Esthetician School -

Bellus Academy

High School Diploma -

Valhalla High School
Viktoria CALMESE