Summary
Overview
Work History
Education
Skills
Interests
Hi, I’m

Viktor Nahulyak

Edmonton,AB

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
years of professional experience
2
Languages

Work History

Restaurant Waiter
10.2018 - 02.2023

Job overview

  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Trained new servers on restaurant policies and procedures.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Informed customers about daily and seasonal specials.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Education

Chernivtsi National University
Chernivtsi, Ukraine

Bachelor of Science from Ekonomia
06.2019

Skills

  • Information Transmission
  • Closing Procedures
  • Adaptable and Flexible
  • Guest Satisfaction
  • Multitasking Abilities
  • Driving license
  • Speak Italian fluently

Interests

Sport, Travelling

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Viktor Nahulyak