Vikrant Chauhan
Scarbrough,Canada
Summary
Motivated professional with proven track record of providing exceptional customer service, exceeding sales goals, and managing inventory. Possesses excellent communication, problem-solving, and organizational skills. Organized individual versed in developing and maintaining relationships with clients, vendors, and colleagues. Demonstrated success in problem-solving and driving projects to completion in a timely manner. Possesses an excellent track record for delivering results, meeting deadlines, and developing creative solutions to complex challenges.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technical Sales Consultant
Bell Mobility
03.2024 - 04.2025
- Collaborated with product development teams to ensure offerings met customer needs and expectations.
- Developed customized proposals that showcased the unique benefits of our products and services for individual clients.
- Participated in industry trade shows and conferences, promoting brand visibility and networking with potential clients.
- Established strong relationships with customers, resulting in repeat business and long-term partnerships.
Customer Service Executive
IOS Solutions
03.2023 - 02.2024
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
Operations Executive
Amazon Fulfillment Centre
07.2022 - 01.2023
- Participated in team meetings, providing insights to improve operations.
- Coordinated with vendors to support timely delivery of materials.
- Developed and presented reports to aid decision-making.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Security Officer
Condor Security
05.2021 - 01.2022
- Investigated suspicious activity or possessions to safeguard assets and protect employees and guests.
- Prepared detailed reports of security incidents and investigations.
- Patrolled premises regularly to maintain order and establish security presence.
Education
Information System Business Analysis - Business Analysis
Northern College
12.2022
Bachelor of Engineering - Computer Science
Lovely Professional University
04.2020
High School Diploma -
Northern College of Applied Arts And Technology
Scarbrough12-2022
Skills
- Stocking and Replenishing
- New Hire Training
- Customer Relationship Management
- Forklift Operation
Certification
- G Driving license
- Security Guard license
- WHMIS first aid CPR certification
LANGUAGES
English - Advanced
Hindi - Advanced
Timeline
Technical Sales Consultant
Bell Mobility
03.2024 - 04.2025
Customer Service Executive
IOS Solutions
03.2023 - 02.2024
Operations Executive
Amazon Fulfillment Centre
07.2022 - 01.2023
Security Officer
Condor Security
05.2021 - 01.2022
Bachelor of Engineering - Computer Science
Lovely Professional University
Information System Business Analysis - Business Analysis
Northern College
High School Diploma -
Northern College of Applied Arts And Technology
Similar Profiles
Nicho VicedoNicho Vicedo
Business Sales Consultant at Bell MobilityBusiness Sales Consultant at Bell Mobility
Sarah AliSarah Ali
Supply Chain Coordinator at Bell MobilitySupply Chain Coordinator at Bell Mobility
Tanya ViensTanya Viens
Service Desk Agent at Bell MobilityService Desk Agent at Bell Mobility
BANSARI DIXITBANSARI DIXIT
Quality Assurance and Release Support Analyst at Green Shield AdministrationQuality Assurance and Release Support Analyst at Green Shield Administration
Riddhi RamaniRiddhi Ramani
Medical Device Quality Control at Diros Technology Inc.Medical Device Quality Control at Diros Technology Inc.