Achieved high customer satisfaction and maintained a spotless driving record across roles at UBER and QUALITY FOREST PRODUCT LTD., showcasing exceptional customer service and safe driving. Expert in schedule management and navigation, consistently ensuring timely pickups and deliveries while prioritizing passenger safety and vehicle cleanliness.
Overview
11
11
years of professional experience
Work History
UBER DRIVER
UBER
05.2022 - Current
Responded to passenger concerns and complaints politely and professionally.
Assisted passengers with loading and unloading luggage for enhanced customer care.
Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Picked up riders at designated locations and greeted upon vehicle entry.
Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Truck Driver
QUALITY FOREST PRODUCT LTD.
04.2017 - 05.2022
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.