Vikram Ratti
Calgary,AB
Summary
Skilled in office administration and problem-solving, I enhanced operational efficiency at Canada Post Corporation by streamlining document management and improving communication channels. Leveraging expertise in Microsoft Excel and effective communication, I successfully executed projects under budget, demonstrating a detail-oriented approach and a knack for time management.
Overview
9
9
years of professional experience
Work History
Administrative Officer
Canada Post Corporation
Calgary, Alberta
09.2019 - Current
- Responsible for all aspects of administrative functions at the Calgary Mail Processing Centre.
- Greeted visitors and directed to appropriate location or person.
- Managed staff calendars and coordinated travel, meeting and hotel accommodations.
- Organized and maintained filing systems for important documents.
- Handled incoming calls and directed callers to appropriate department or employee.
- Responded to customers and employees' inquiries via email or telephone in a polite and professional manner.
- Coordinated with various departments regarding the conference, meetings, scheduling, and training calendar.
Administrative Assistant
Walmart Canada Corporation
Calgary, AB
02.2016 - 09.2019
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Composed, edited and typed complex memos and reports with job-related software.
- Developed and maintained filing systems for confidential documents and records.
- Organized files, developed spreadsheets, faxed reports, and scanned documents, maintaining the front desk in a neat and organized fashion.
- Handled confidential documents in an organized fashion according to established protocol.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Reduced financial discrepancies by accurately analyzing and managing orders and invoices for various vendors.
- Maintained inventory of office supplies and placed orders when necessary.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
Education
Bachelor of Arts - Majored Psychology
Punjab University
Chandigarh, India05-2001
High School Diploma - Arts & Humanities
High School
Jalandhar, IndiaSkills
- Office administration
- Effective communication
- Problem solving
- Time management
- Database administration
- Records management
- Typing proficiency
- Microsoft Applications
- Detail-oriented
- Well-organized
- Customer service
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Urdu
Professional
References
References available upon request.
Timeline
Administrative Officer
Canada Post Corporation
09.2019 - Current
Administrative Assistant
Walmart Canada Corporation
02.2016 - 09.2019
Bachelor of Arts - Majored Psychology
Punjab University
High School Diploma - Arts & Humanities
High School
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