Vikram Rana
FORT SAINT JOHN
Summary
Experienced and Knowledgeable with solid background in adjudication with interpreting and applying laws and regulations to make informed decisions. Utilizes analytical skills to evaluate complex cases and deliver fair outcomes. Knowledge of legal procedures and track record of maintaining impartiality and objectivity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Adjudicator
BC PUBLIC SERVICE
11.2024 - Current
- Communicates directly with clients through multiple mediums, particularly phones, to provide client-specific information about the status of applications/submissions; interprets program policy, procedures, and requirements
- Responds to inquiries regarding the status of applications/submissions; interprets program policy, procedures and requirements for parents, service providers and general public
- Reviews supporting information to ensure documentation on case file is complete
- Contacts clients and/or other stakeholders to clarify conflicting/missing information required to support the decision-making process
- Assesses information provided on applications and applies program regulations, policies, and legislation to assess eligibility for program benefits; determines effective dates for coverage; approves/denies funding based on eligibility criteria
- Provides written and verbal correspondence of program decisions to client and/or stakeholders, demonstrating cross-culture sensitivity to parents who may have difficulty understanding eligibility requirements, or who require service in a language other than English
- Proofreads, types, and/or formats correspondence from templates or written notes
- Enters case information in database(s) and maintains case files
- Consults with subject matter experts and gathers information from various sources including Ministry resource materials, internet and intranet searches, and Government websites
- Seeks guidance from management and/or senior program staff on unusual matters
- Performs general administrative responsibilities such as filing, incoming/outgoing mail, photocopying, and record keeping
Health Care Support Worker
Fort Saint John Association of Community Living
06.2024 - 11.2024
- Providing quality supports to individuals with developmental disabilities and complex needs
- Accessing the community to attend events or appointments
- Medication administration
- Assist clients with, Developmental Programming, Community Outings, Activities of Daily Living, Behaviour Interventions and Medication Administration
Deputy Sheriff Trainee
Ministry of Attorney General
03.2024 - 06.2024
- Ensuring the safety of the courts and its users
- Coordinating court appearances, including high security situations
- Transporting in-custody via ground and air
- Managing courthouse detention cellblocks
- Jury management, selection and sequestering
- Intelligence gathering and risk assessment
- Document and Canada wide warrant services
- Assisting the coroner's court
Correctional Officer
Ministry of Public Safety and Solicitor General
07.2023 - 03.2024
- Observe conduct and behaviour of offenders and detainees to prevent disturbances and escapes
- Supervise offenders during work assignments, meals and recreation periods
- Patrol assigned area and report any problems to supervisor
- Conduct security checks and scanning of visitors, inmates and their cells, working areas and recreational activity areas
- Observe behaviour of offenders and prepare reports
Front Desk Support Worker
BC Supportive Housing (Salvation Army)
03.2023 - 07.2023
- Acts as the main point of contact for all tenants
- Handles inquiries and complaints from tenants
- Conducts wellness checks where required
- Consistently demonstrates respect and empathy for all guests, staff and volunteers
- Maintains availability for personal, practical, and moral support
- Answers the program department telephone and records/remits messages
- Liaises with referral sources and other external agencies as needed, provides referrals for tenants where required
- Ensures ongoing monitoring of policies
Management Trainee
Kaltire
06.2021 - 12.2021
Assistant Manager
Burger King
11.2019 - 06.2021
- Manage all aspects of the restaurant, including staff supervision, inventory management, and customer service
- Ensure compliance with food safety regulations and maintain cleanliness standards
- Oversee food preparation and ensure consistent quality
- Train and develop staff members on restaurant policies, procedures, and customer service
- Handle customer complaints and resolve issues in a timely manner
- Monitor inventory levels and place orders as needed
Education
POST GRADUATION DIPLOMA BUSINESS MANAGEMENT
Northern Lights College
Fort Saint John, BC12-2019
Bachelor of Science -
University of Kurukshetra
AMBALA CANTT, HARYANA, INDIA12-2015
Skills
- Word processing computer applications and equipment, with proven ability to learn and work with new computer systems and software programs
- Knowledge of Privacy Act regulations relating to the disclosure of Protected information
- Familiarity with RCMP terminology, methods, techniques and practices regarding records and information management systems
- Knowledge as to how these policies/procedures relate to the disclosure or release of information and Knowledge of the RCMP computer systems (PRIME, JUSTIN, CPIC, ICM, CORNET, internal communications network) and word processing programs in a Windows environment
- Knowledge of the Criminal Code, Motor Vehicle Act, related federal and provincial statutes, and the legal system as it pertains to non-criminal, civil, or criminal matters
- Ability to exercise courtesy and tact when dealing with RCMP members, courts, outside agencies, and staff on potentially sensitive matters both orally and in writing
Languages
English
Professional Working
Punjabi
Professional Working
Certification
- Class 4 Driving License
Timeline
Adjudicator
BC PUBLIC SERVICE
11.2024 - Current
Health Care Support Worker
Fort Saint John Association of Community Living
06.2024 - 11.2024
Deputy Sheriff Trainee
Ministry of Attorney General
03.2024 - 06.2024
Correctional Officer
Ministry of Public Safety and Solicitor General
07.2023 - 03.2024
Front Desk Support Worker
BC Supportive Housing (Salvation Army)
03.2023 - 07.2023
Management Trainee
Kaltire
06.2021 - 12.2021
Assistant Manager
Burger King
11.2019 - 06.2021
POST GRADUATION DIPLOMA BUSINESS MANAGEMENT
Northern Lights College
Bachelor of Science -
University of Kurukshetra
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