Summary
Overview
Work History
Education
Skills
Availability
Languages
Timeline
Generic

Vikram

ON

Summary

Seeking a Sales Associate position where I can leverage my experience in boosting store revenue and enhancing customer satisfaction through effective product recommendations and service.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Octave Clothing
01.2021 - 07.2024
  • Increased quarterly sales revenue by 17% by recommending personalized product solutions based on customer preferences and upselling related items
  • Improved customer retention by 13% by resolving product-related concerns through attentive customer service and follow-ups
  • Boosted average transaction value by 21% by coaching team members on cross-selling complementary products during sales interactions
  • Mentored new sales staff, leading to an 11% reduction in training time by providing on-the-job guidance and sharing effective sales techniques

Sales Representative

Chumbak – Home Décor Store
05.2019 - 10.2020
  • Increased store sales by 13% during slow seasons by curating targeted product displays and engaging customers with detailed product insights
  • Reduced return rates by 9% by assisting customers with informed purchasing decisions, emphasizing product quality and benefits
  • Achieved a 97% customer satisfaction score, contributing to a 7% increase in repeat visits, by consistently delivering high-quality customer service

Education

Diploma - Public Relations

Centennial College

Skills

  • Negotiation
  • Rapport Building
  • POS Systems
  • Problem-Solving
  • Time Management
  • Inventory Management
  • Active Listening
  • Public Speaking
  • Customer Service
  • Effective Communication
  • Teamwork and Collaboration
  • Cross-selling techniques

Availability

Available 7 days a week, including holidays.

Languages

English
Full Professional
Punjabi
Native or Bilingual

Timeline

Retail Sales Associate

Octave Clothing
01.2021 - 07.2024

Sales Representative

Chumbak – Home Décor Store
05.2019 - 10.2020

Diploma - Public Relations

Centennial College

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Vikram