Summary
Overview
Work History
Education
Skills
References
Languages
References
Timeline
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Vikma Colombage

North Vancouver,BC

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Chevron
North Vancouver
08.2020 - Current
  • Operated: cashier and pump register, bills counter machine, credit cards machine and lottery machine.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Communicated regularly with customers to gain insights into their needs.
  • Maintained up-to-date knowledge of company products and services.

Passenger Service Agent

Airport Terminal Services
Vancouver, British Columbia
07.2022 - 05.2023
  • Assisted customers with reservations, cancellations, and rebooking flights as needed.
  • Tracked lost items belonging to passengers and coordinated delivery when found.
  • Greeted passengers and assisted with their inquiries.
  • Managed customer complaints in a professional manner while providing solutions to resolve issues.
  • Verified identification of passengers for security purposes.
  • Operated computerized system to handle ticketing and check-ins.
  • Checked in passengers, assigned seats, and issued boarding passes.

CASHIER

Pizza Hut
Nugegoda, Western Province
03.2019 - 09.2019
  • Greet guests upon arrival at the counter.
  • Request customer orders.
  • Use electronic/manual ordering and cashiering system to place orders.
  • Receive payment and complete transactions.
  • Select requested food items from serving or storage areas.
  • Assemble items on serving tray/takeout bag.
  • Notify kitchen workers of shortages or individual orders.
  • Maintain neat & clean eating and serving areas.

Education

HIGH SCHOOL DIPLOMA -

Anula Vidyalaya
08.2018

Skills

  • Computer & electronics knowledge
  • Highly Organized and efficient
  • Assist with hiring, coaching, performance management and reviews
  • Great customer service
  • Teamwork
  • Fluent in English
  • Training and Development
  • Sales

References

References available upon request

Languages

English
Full Professional
Sinhala
Native/ Bilingual

References

References available upon request.

Timeline

Passenger Service Agent

Airport Terminal Services
07.2022 - 05.2023

Assistant Manager

Chevron
08.2020 - Current

CASHIER

Pizza Hut
03.2019 - 09.2019

HIGH SCHOOL DIPLOMA -

Anula Vidyalaya

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Vikma Colombage