VIKHYAT MAHAJAN
Fedex
Manning,Alberta
2
years of professional experience
Dedicated and detail-oriented customer service professional with over 6 years of experience in providing exceptional member experiences. Seeking the Member Service Representative position at Vision Credit Union Ltd. to utilize my strong communication, technical, and teamwork skills to deliver high-quality service and contribute to the success of the team.
Work History
Courier Driver
1 Year 8 Months- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Operated vehicle safely in highly congested areas with no traffic violations.
FT Associate
1 Year- Operated equipment such as scanners and scales correctly during checkout process.
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Implemented innovative methods for streamlining the customer service process.
- Developed positive relationships with customers through friendly interactions.
Administrator
9 Months- Delivered successful projects by leading cross-functional teams and effectively managing resources.
- Process customer requests, including account inquiries, service changes, and routine transactions in a timely and accurate manner.
- Provide professional and friendly service to members, ensuring a positive experience in every interaction.
- Demonstrate strong communication skills by addressing member concerns and resolving issues with tact and professionalism.
- Collaborate with team members to ensure high standards of service delivery and meet performance goals.
- Ensure that all transactions are completed in compliance with company policies and procedures.
- Handle sensitive information with care and confidentiality in accordance with privacy regulations.
Machine Operator
8 Months- Operated forklifts and pallet jacks to efficiently transport and organize inventory.
- Assisted with loading, unloading, and staging products for shipment.
- Maintained accurate inventory counts and assisted with cycle counts.
- Ensured adherence to safety protocols while operating warehouse equipment.
- Collaborated with team members to meet productivity and order fulfillment goals.
Education
diploma - Certified Cooking course
Associate of Arts - Economics
Skills
Effective communication with business stakeholders
Detail-focused with excellent counting skills.
Ability to lift up to 50lbs frequently
ensuring physical fitness for the role.
Care Coordination
Family therapy aptitude
Emergency Response
Risk Assessments
AED Operation
Prehospital Care
Drug Reaction Intervention
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Courier Driver
Fedex
02.2025 - CurrentRead More
Machine Operator
Best Buy
05.2024 - 01.2025Read More
FT Associate
Nike
01.2024 - 01.2025Read More
Administrator
Kwantlen Polytechnic University
08.2023 - 05.2024Read More
NFCI Institute
diploma from Certified Cooking course
Read More
Kwantlen Polytechnic University
Associate of Arts from Economics
Read More
Food And Safety
Read More
Harm Reduction
Read More
Occupational First Aid Level 1
Read More