Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Avni Ahir

Niagara Falls,ON

Summary

Dynamic Medical Office Administrator with a proven track record at Royal Victoria Regional Health Centre, excelling in managing patient records and optimizing clinic flow. Adept at addressing inquiries and enhancing patient satisfaction through effective communication and collaboration. Skilled in regulatory compliance and financial oversight, ensuring operational excellence in healthcare settings.

Overview

1
1
Certification

Work History

Medical Office Administrator

Royal Victoria Regional Health Centre
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
  • Optimized patient flow within the clinic by coordinating with clinical staff for smooth transition between appointments and procedures.
  • Reviewed and sent medical records to other physicians upon request.

Health Services Administrator

Mill Creek Care Centre
  • Assisted with regulatory issues such as compliance.
  • Oversaw accounting, budgeting, and financial reporting.
  • Recruited, oriented, and trained healthcare staff members.
  • Created and implemented organizational policies and procedures.

Kitchen Crew Member

SUBWAY®Restaurants
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
  • Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.

Education

Office Administration And Health Services - Healthcare

Georgian College of Applied Arts And Technology
Barrie, ON
04.2024

Skills

  • Appointment setting
  • Follow-up skills
  • Managing patient records
  • Chart updates
  • Prioritising tasks and meeting deadline
  • Collaborating with Co-workers and supervisors effectively
  • Handling inquires, complaints, and providing information

Languages

English
Full Professional

Certification

  • Certified medical administrative assistant.

Timeline

Medical Office Administrator

Royal Victoria Regional Health Centre

Health Services Administrator

Mill Creek Care Centre

Kitchen Crew Member

SUBWAY®Restaurants

Office Administration And Health Services - Healthcare

Georgian College of Applied Arts And Technology
Avni Ahir