VIKASH VIKASH
Vancouver,BC
Summary
Perceptive Senior Technical Support Specialist with established Routing,networking and NGFW knowledge. Bringing over 5 years of professional experience Networking service. Extensive knowledge of using and troubleshooting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior TAC
Fortinet Technologies
06.2021 - Current
- Working on NGFW.
- FGT, FMG,FAZ integration
- SME in VPN, Routing , UTM issues
Technical Support Specialist-Intern
Fortinet Technologies
05.2021 - 08.2021
Teaching Assistant TCP/IP Course
Dalhousie University
02.2021 - 04.2021
- Assisting with Lab activities and helping students on Layer2 & Layer3 Concepts ARP, IGMP, DHCP, DNS, TCP fundamentals, RTO and Fast Retransmission etc.
Senior Network Associate
NTT DATA
07.2019 - 12.2019
- Worked in NetOps team handling change management and network issues, with basic troubleshooting of routing and switching, opening, and closing of tickets as well as escalating them to various concerning teams.
Education
Master of Science - Internetworking
Dalhousie University
Halifax, NS07.2021
Skills
- BGP
- OSPF
- VLAN
- STP
- VTP
- LAG
- MPLS
- VPN
- ZTNA
- VXLAN
- Multicast
- AWS
- AZURE
Certification
- CCNA(Routing &Switching)
- NSE 1,2,3,4,7(Enterprise)
- AWS CCP certified
- AWS solution architect ( SAA-03)
Networking Skills
- In depth knowledge of switching concepts : VLAN, STP ,VTP, RSTP, Etherchannel, RSTP , DHCP snooping , ARP.
- over 5 years On Hands experience on routing protocols : OSPF, BGP, MPLS, LDP, MPLS VPN, MPLSL2 Encapsulation, EIGRP , IS-IS , Policy routing, Redistribution.
- TCP and UDP troubleshooting with wireshark
- Expert in latency , packet loss, SDWAN.
- DHCP, DNS , NAT, Virtual IP, IPpool knowledge with PCAP's.
- High availability , HSRP , VRRP , Load balancing , HA in firewalls in hand knowledge.
- Experience in troubleshooting : Multicast(IGMP+PIM) , VXlan, SAML, ZTNA (Zero Trust)
- Over 3 years experience on NGFW : IPS , IDS, UTM, Kernel issues, Auto discovery VPN, VPN, SSLVPN, WAD, Proxy, Window authentication ( LDAP, RADIUS, Agent based authentication).
- VPLS
- In depth knowledge of SASE , On hands experience on FortiSASE
Accomplishments
Recipient of scholarships in five distinct courses during my tenure at Dalhousie University, displaying a strong commitment to academic excellence and a multifaceted range of subject matter expertise.
Published articles
- Https://community.fortinet.com/t5/FortiGate/Technical-Tip-AWS-HA-issue-when-using-different-instance-types/ta-p/272659
- Https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-setup-custom-DNS-hosted-zone-on-AWS-and-use/ta-p/272158
- Https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-setup-FortiGate-in-Active-Active-mode-with/ta-p/269985
Cloud
AWS : VPC, ENI , Terraform, Security Group, Routing, VPN , Cloudfront, DHCP , Cloudwatch , VPC endpoint, PrivateLink, Transit Gateway, Client VPN , Direct Connect, Elastic load balancers , Route 53, GWLB, Cloudtrail, AWS config.
AZURE: VNet, Azure DNS, Load balancer , WAF , Azure traffic manager, VPN, Certificates, Azure AD, Expressroute, NSG, Endpoints.
Languages
English
Full Professional
Timeline
Senior TAC
Fortinet Technologies
06.2021 - Current
Technical Support Specialist-Intern
Fortinet Technologies
05.2021 - 08.2021
Teaching Assistant TCP/IP Course
Dalhousie University
02.2021 - 04.2021
Senior Network Associate
NTT DATA
07.2019 - 12.2019
Master of Science - Internetworking
Dalhousie University
- CCNA(Routing &Switching)
- NSE 1,2,3,4,7(Enterprise)
- AWS CCP certified
- AWS solution architect ( SAA-03)
Similar Profiles
VIJAY H. SINGHVIJAY H. SINGH
Sr. Systems Engineer at Fortinet TechnologiesSr. Systems Engineer at Fortinet Technologies
Harman Singh SidhuHarman Singh Sidhu
Senior Technial Support Engineer Principal at Fortinet TechnologiesSenior Technial Support Engineer Principal at Fortinet Technologies
Geetanjali SharmaGeetanjali Sharma
Customer Service Representative at Fortinet Technologies Canada IncCustomer Service Representative at Fortinet Technologies Canada Inc