Vikas Singh
Prince Albert,SK
Summary
Dynamic professional with a strong background in customer service and office management, notably at Best Western Hotel. Proven ability to enhance guest satisfaction and maintain financial transparency. Skilled in cash handling and adept at leading teams, ensuring efficient operations and effective communication in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Front Desk Agent
Best Western Hotel
02.2025 - Current
- Helped guests with check-in and check-out in a polite and accurate way
- Resolved guest queries in the absence of managers
- Maintaining precise records of all payments and refunds ensures financial transparency and accountability
BPO
Lavya Associates HR Services
11.2022 - 12.2024
- Utilized online platforms to drive lead generation
- Responded to client inquiries and ensured satisfaction
- Provided direction and support to subordinates
Secretary
Egg Rise Farm
05.2019 - 02.2022
- Supplier management and negotiations
- Maintained accurate financial records through consistent bookkeeping
- Guided staff on stock management and inventory procedures
Education
Post Graduate Business Management - Business Administration And Management
Saskatchewan Polytechnic
Prince Albert, SK12-2025
Bachelor of Commerce - Human Resources Management And Accounting
Punjab University
Chandigarh07-2022
Skills
- Customer service
- Office management
- Front desk management
- Administrative skills
- Cash handling
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Front Desk Agent
Best Western Hotel
02.2025 - Current
BPO
Lavya Associates HR Services
11.2022 - 12.2024
Secretary
Egg Rise Farm
05.2019 - 02.2022
Post Graduate Business Management - Business Administration And Management
Saskatchewan Polytechnic
Bachelor of Commerce - Human Resources Management And Accounting
Punjab University
Similar Profiles
Alexis RodriguezAlexis Rodriguez
Front Desk Receptionist at Best Western HotelFront Desk Receptionist at Best Western Hotel
Alyssa FloresAlyssa Flores
Front Desk Receptionist at Best Western HotelFront Desk Receptionist at Best Western Hotel
DaNelle WestonDaNelle Weston
Front Desk Clerk at Best Western HotelFront Desk Clerk at Best Western Hotel
Manjinder KaurManjinder Kaur
Team Member at VianaTeam Member at Viana
Julian DesmaraisJulian Desmarais
Laborer at Big Ridge FoodsLaborer at Big Ridge Foods