Vikas Rawal
Brampton,ON
Summary
Dynamic professional with a proven track record at LCBO, excelling in customer service and data analysis. Proficient in Microsoft 365 applications, leveraging advanced Excel skills to drive data-driven decisions. Recognized for strong communication and problem-solving abilities, consistently enhancing team performance and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Representative
LCBO
Brampton, Ontario
11.2024 - Current
Academic Peer Tutor
Algoma University
Brampton, Ontario
02.2024 - 04.2025
Senior Construction Engineer
V6 Technologies
Brampton, Ontario
08.2017 - 04.2023
Education
Graduate Certificate - Information Technology: Gaming, VR, And AR
Algoma University
Brampton, ON04-2025
Bachelor of Technology - Civil Engineering
Kurukshetra University
Kurukshetra, India01-2017
Skills
- Microsoft 365 Applications: Proficient in SharePoint, Teams, OneDrive, and Power Platform
- Programming languages: Basic knowledge of C#
- Data analysis: Advanced skills in Microsoft Excel for data visualization and analysis
Certification
- Microsoft 365 Essential Training for Administrators- LinkedIn Learning
- Microsoft 365 Fundamentals Specialization- Coursera
- Microsoft 365 Administrator Expert (MS-102) Certification- LinkedIn Learning (In Progress)
Affiliations
- Travel and Explore; Music; Running; Gym
Timeline
Customer Service Representative
LCBO
11.2024 - Current
Academic Peer Tutor
Algoma University
02.2024 - 04.2025
Senior Construction Engineer
V6 Technologies
08.2017 - 04.2023
Graduate Certificate - Information Technology: Gaming, VR, And AR
Algoma University
Bachelor of Technology - Civil Engineering
Kurukshetra University
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