Vikas Mishra

• Allocate material, human and financial resources to implement organizational policies and programs.
• Establish objectives for the organization and formulate and approve policies and programs.
• Establish financial and administrative controls, formulate and approve promotional campaigns and approve overall human resources planning.

• Led recruitment strategies for the successful sourcing of candidates that best met the employer’s needs.
• Successfully retained client business, grew a database of shield candidates and led the office in multiple years of profitability goals.
• Dedicated to achieving the goals of client satisfaction, staffing, growth and excellence in operations.

Achieved 12% Operating Result target from Gujarat.

Managed guard strength of over 1250 and staff strength exceeding 15.

Developed operational competencies to enhance customer satisfaction.

Achieved branch profitability of at least 15% through strategic management.

Recruited and trained security personnel to enhance operational efficiency and customer service.

• Ensured ongoing training for guards and supervisors to promote a customer-centric ethos.