Vikas Khokhariya

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Keep records of customer interactions, transactions, comments, and complaints.
• Follow communication procedures, guidelines, and policies.
• Provide accurate, valid, and complete information by using the right methods/tools.

• Preparing meals for customer
• Provide excellent dining experience
• Prepares ingredients by following recipes; slicing, cutting, chopping, mincing, stirring, whipping, and mixing ingredients; adding seasonings; verifying taste; and plating meals
• Serves meals by reviewing recipes; assembling, combining, and cooking ingredients; and maintaining a sanitary kitchen
• Stores leftovers according to established standards
• Contributes to daily, holiday, and theme menus in collaboration with supervisor
• Ensures smooth operation of cafeteria services during absence of supervisor
• Assists with orienting new employees to their work area
• Stay open and present until last customer leaves
• Coordinates daily food supply inventory for cafeteria
• Submits order to supervisor
• Listens to customer complaints and suggestions and resolves complaints
• Train new cooks and help them to learn as senior cook

• Preparing meals for customer
• Provide excellent dining experience
• Prepares ingredients by following recipes; slicing, cutting, chopping, mincing, stirring, whipping, and mixing ingredients; adding seasonings; verifying taste; and plating meals
• Serves meals by reviewing recipes; assembling, combining, and cooking ingredients; and maintaining a sanitary kitchen
• Stores leftovers according to established standards
• Contributes to daily, holiday, and theme menus in collaboration with supervisor
• Ensures smooth operation of cafeteria services during absence of supervisor
• Assists with orienting new employees to their work area
• Stay open and present until last customer leaves
• Coordinates daily food supply inventory for cafeteria
• Submits order to supervisor
• Listens to customer complaints and suggestions and resolves complaints
• Train new cooks and help them to learn as senior cook

• Remove trash and clean kitchen garbage containers
• Unpack and store supplies in refrigerators, cupboards and other storage areas
• Preparing meal ingredients for the cook, which includes washing, peeling, cutting, and slicing ingredients
• Assisting kitchen staff to unload food supplies from delivery trucks
• Properly washing and drying all dishes, utensils, cooking instruments and cutting boards
• Neatly putting away all utensils, cooking instruments, dishes, and cutting boards in their respective places
• Packing take-out orders as needed
• Storing ingredients and food items according to food safety standards
• Sweep and mop floors, and perform other duties to assist cook and kitchen staff

• Designing and developing websites as per user requirements
• Worked closely with team members to deliver advanced solutions for critical Projects
• Participated in discussions with clients to understand their needs
• Responsible for designing and managing database
• Handled complex project management applications efficiently
• Testing a websites prior to delivery

• Assisted in backend development using PHP and MySQL
• Collaborated with frontend team to integrate UI with backend logic
• Debugged code, fixed bugs, and wrote basic test cases
• Gained hands-on experience with MVC architecture and REST APIs
• Used Git for version control and contributed to code documentation