vikas dhall
Manager
regina
Summary
Experienced Business analyst professional skilled in project management, process documentation, requirement gathering, process workflow analysis and process improvement. Excellent liaison communication skills with plenty of experience in retail services and banking industry. Quantitative expert with comprehensive approach to analytical projects, business reporting and process improvements.
Overview
13
13
years of professional experience
Work History
Manager
Foot Locker Canada
05.2014 - Current
- Manage a big volume project with a staff of 20 employees or more
- Guided & mentored the team while reviewing their performance and managing the KPI's
- Administer punch list and project close-out activities, including acceptance and completion of project
- Build and support candidate relationship to keep consistent talent Recruitment interview, coach and retain best talent and develop associates through constant feedback
- Hire and train part time employees about inventory practices,X-store system POS system, Power BI software and product knowledge
- Operations: P&L's, Controllable, Maintaining visual standards, Staff development, Sales techniques
- Process payrolls on a weekly basis by following policies and procedures, and reporting needed changes to HR department
- Managing project launch while supervising assignments, delivering before deadlines and processing billing
- Prepared project performance and progress reports on a weekly basis to enable decision making by senior management
- Managing and cultivating end-to-end client relationships from presales support list to after sales service
- Delivered several presentations to team members on new marketing and social media strategies and tools
- Public Relations: Build brand awareness, Enhance credibility for company based product, Build Work closely with district manager to formulate and build the company brand
- Facilitated project execution by cultivating business relationships with people at all levels
- Arranged creative roll-outs by directing budget management and planning the project
- Rendered assistance in prioritizing projects based on business objective and available resources to meet key milestones
- Loss Prevention: Reduce shrink through customer connection and awareness
- Inventory control, Payroll management, Merchandising, Help reduce Operating cost.
Assistant Manager
BEILY'S
10.2011 - 05.2014
- Used to sell variety of wines and spirits to our customers
- Developed and maintained healthy work relationships with clients for further business referral support
- Plan promotional activities for new and existing products and help front end staff with display techniques
- Facilitated staff training workshops and monitor calling activities for increased business figures
- Formulated and presented sales reports to the Management on weekly basis
- Managed regular sales of the store on day to day basis
- Responsible for general office administration and file management
- Enter and compile data in electronic databases
- Keep purchasing and sales journal and cash book
- Emptying and counting each VLT machine
- Inventory counts, reconciliation and entering information into spread sheets
- Knowledge of cash and inventory storage and overages and investigating when they occur.
Manager
Easyway
10.2008 - 12.2010
- Credit Promotion
- Easyway in the Business of Providing loans and insurance from Banks
- They are channel partner of Standard Chartered Bank, Royal Bank of Scotland, Barclays, and ING etc
- Developed prospects from current commercial customers, referral leads & other services
- Contacted customers to present information on available services such as SMEs-Business Installment loans and Loan against property, Deposit accounts, Line-of-credit, Working capital limits, sales or inventory financing, financing against credit card receivables and investment services etc
- Assessed the Financial Accounts of the parties who have approached the loan either through Tell calling or through other contacts
- Analysis of Financial Accounts so as to ascertain the eligibility, once the eligibility of the Borrower is agreed the file with our analysis is forwarded to respective Bank for the sanction
- Determined customers financial service needs and prepared proposals to sell services
- Reviewed business trends and advised customers regarding expected fluctuations
- Did the regular disbursals of sanction loans from the banks
- Recorded MIS with daily reports sent by the banks
- Maintained excel spreadsheets for eligibility calculation of different banks
- Involved right from the beginning till the prospective customer is approved for finalizing and release of the loan
- Awarded for Pan India best performance from ING & Barclays in Business loans.
Education
PMP - Project Management
Project Management Institute
USA2023
Certificate In Project Management(CAPM) - Project Management
Project Management Institute
USA2022
Business Administration-Business Graduate -
George Brown College
2011
MBA - Finance
SYMBIOSIS
2009
Skills
- Project Management
- Staff Management
- Sales and Marketing
- Brand Management
- Microsoft Office(Word,Excel,Access,Power BI,Power Point)
- Verbal and Written Communication
- Strategic & Business Planning
- Data gathering & analysis
- Business Process Improvement
- Critical & analytical Thinking
- Risk analysis & Decision making
Timeline
Manager
Foot Locker Canada
05.2014 - Current
Assistant Manager
BEILY'S
10.2011 - 05.2014
Manager
Easyway
10.2008 - 12.2010
PMP - Project Management
Project Management Institute
Certificate In Project Management(CAPM) - Project Management
Project Management Institute
Business Administration-Business Graduate -
George Brown College
MBA - Finance
SYMBIOSIS
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