Vik Thakur
Warman
Summary
Responsible and mature person who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals. Over hundreds of order processing experience and customer service experience. Believes in multitasking and maintaining a friendly attitude even under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving sales goal.
Excellent written and communication skills. I am very hardworking and determined. I push myself and others to our true ability and try to go above and beyond. I believe my enthusiasm and specialized experience would make me a very dependable and reliable asset to team. I have an outgoing personality and a drive and willingness to work hard. I am an energetic and enthusiastic person who can bring positive and good energy to a team and make environment super comforting and welcoming for customers. I tend to be a fast learner and can catch onto things quickly.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Store Manager
Venice House Pizza
02.2023 - Current
- Overseeing daily operations of the business
- Creating new strategies for growth and putting them into practice
- Overseeing the budget and managing expenses
- Training new staff and lower-level managers
- Hiring and terminating employees
- Evacuating productivity and performance and implementing strategies for improvement
- Keeping reports of business and employee performance
- Coordinating several teams and communicating with clients
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
General Manager
Ricky’s All-Day Grill
12.2019 - 01.2023
- Overseeing daily operations of the business
- Creating new strategies for growth and putting them into practice
- Overseeing the budget and managing expenses
- Training new staff and lower-level managers
- Hiring and terminating employees
- Evacuating productivity and performance and implementing strategies for improvement
- Keeping reports of business and employee performance
- Coordinating several teams and communicating with clients
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Supervisor
Original Joe’s
05.2015 - 12.2019
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant
- Carefully interviewed, selected, trained, and supervised staff
- Carefully followed safety and sanitation policies handling food and beverages
- Establishing company goals and objectives for employees, and ensuring their performance is in line
- Addressing any concerns or issues identified by team members
- Screening and assessing new candidates
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Sales associate/ Mobile Specialist
The Source
05.2014 - 12.2019
- Approached customers on the sales floor to answer questions and help them find what items best fit their needs
- Worked on the sales floor, part of a sales team, face-to-face with customers all day
- Decrease total erosion by maintaining a clean and orderly sales floor
- Keep sales floor neat and stocked with merchandise
- Engaged with customers on the sales floor
- Meeting daily and monthly sales target for Cell phone Plan sign up
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
NIGHT CLEANER
Cleaning Business
04.2014 - 01.2015
- Demonstrated attention to detail when cleaning windows, mirrors, and glass surfaces for streak-free results.
- Maintained a safe environment for employees and customers by promptly addressing spills and potential hazards.
- Promoted a healthy workspace by consistently sanitizing employee break areas and common spaces.
- Strengthened professional relationships through consistent communication with supervisors regarding progress and concerns.
- Improved overall building appearance with thorough mopping, vacuuming, and dusting.
- Maximized equipment longevity through routine maintenance checks and following manufacturer guidelines for use.
Cook
Original Joe’s
12.2012 - 12.2015
- Preparing meals for customers
- Streaming, grilling, broiling, baking, or frying meats, fish and other ingredients and preparing them according to recipe
- Checking food and ingredients for freshness
- Arranging and garnishing dishes
- Working under well pressure and within the time limit
- Ensuring that the kitchen area, equipment and utensils are cleaned
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
COOK
UNIVERSITY OF ALBERTA
09.2011 - 04.2012
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Diploma - Culinary Arts
Northern Alberta Institute of Technology
01.2012
High School Diploma -
D.A.V. Senior Secondary School
01.2009
Skills
- Time management
- Communication
- Customer service
- Resourcefulness
- Attention to detail
- Team leadership
- Friendly and positive
- Computer literate
- Sharp learner
- Team player
- Problem-solving
- Customer relations
- Multitasking and organization
Accomplishments
- Exceeded monthly store sales goals 6 months in a row.
- Supervised team of 14 staff members.
- Used Microsoft Word & Excel to develop inventory tracking spreadsheets.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Certification
- Serve It Right
- Cannasell
- Class 5 License
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Store Manager
Venice House Pizza
02.2023 - Current
General Manager
Ricky’s All-Day Grill
12.2019 - 01.2023
Supervisor
Original Joe’s
05.2015 - 12.2019
Sales associate/ Mobile Specialist
The Source
05.2014 - 12.2019
NIGHT CLEANER
Cleaning Business
04.2014 - 01.2015
Cook
Original Joe’s
12.2012 - 12.2015
COOK
UNIVERSITY OF ALBERTA
09.2011 - 04.2012
High School Diploma -
D.A.V. Senior Secondary School
Diploma - Culinary Arts
Northern Alberta Institute of Technology
Similar Profiles
Victoria BodackVictoria Bodack
Hostess at Venice Pizza HouseHostess at Venice Pizza House
Sharon ShajiSharon Shaji
Server at Venice Pizza HouseServer at Venice Pizza House
Victor ChaconVictor Chacon
Head Chef at Pizza Of VeniceHead Chef at Pizza Of Venice
Jacob ApplebyJacob Appleby
Babysitter at NABabysitter at NA
Eliseo II HandigEliseo II Handig
Supervisor at Tim HortonsSupervisor at Tim Hortons