VIJI SOLAIMALAI
Whitehorse,YT
Summary
Detail-oriented and customer-focused professional with experience as a Cashier, seeking to leverage proven skills in providing efficient and effective customer service. Eager to contribute to a positive customer experience by providing attentive service, verifying age for restricted products, and maintaining a clean and organized work environment.
Overview
1
1
year of professional experience
Work History
Housekeeper
Casa Lama Motel
05.2024 - Current
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Adhered to professional house cleaning checklist.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
- Disposed of trash and recyclables each day to avoid waste buildup
- Sorted, laundered and put away various laundry items
- Handled requests for extra linens, toiletries and other supplies
- Maintained clean and comfortable environments in rooms by vacuuming, cleaning windows, and dusting
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Managed over 6 - 10 check out rooms per day along with laundry management
Cashier
Tags Food and Gas Station
03.2024 - 05.2024
- Provided exceptional customer service, processing transactions and assisting with various payment methods
- Managed multiple responsibilities including cash reconciliation, lottery management, and restocking
- Ensured compliance with age-restricted product regulations
- Accurately count and reconcile cash drawer at the beginning and end of each shift
- Oversaw merchandise restocking and managed supplier orders
- Promoted monthly rewards programs to enhance customer engagement
- Conducted safe drops and reported suspicious activities
- Trained new employees and maintained store cleanliness and organization
- Perform general store maintenance tasks as needed.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Managed customer relations through communication and helpful interactions.
- Worked varied hours to meet seasonal and business needs.
Cashier
Giant Tiger
08.2023 - 01.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Helped customers complete purchases, locate items, and join reward programs
- Worked closely with shift manager to solve problems and handle customer concerns
- Greeted customers entering store and responded promptly to customer needs
- Process sales transactions, returns, and exchanges accurately and efficiently
- Maintain a clean and organized store floor to create an inviting shopping environment
- Monitor and restock merchandise to ensure product availability
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided help in resolving complex problems.
Education
Ontario Graduate College Certificate - Health Informatics
Confederation College
Thunder Bay, ON08.2023
Bachelor of Technology - Biotechnology
KIT- Institute of Technology
Coimbatore, India04.2021
Skills
- Cash Register Operation
- POS Systems
- Returns processing
- Drawer balancing
- Product Recommendations
- Customer Service Excellence
- Inventory Management & Merchandising
- Age Verification & Compliance
- Multi-Tasking Abilities
- Safety & Security
- Computer skills
- Communication & Organizational skills
- Team Collaboration
Timeline
Housekeeper
Casa Lama Motel
05.2024 - Current
Cashier
Tags Food and Gas Station
03.2024 - 05.2024
Cashier
Giant Tiger
08.2023 - 01.2024
Ontario Graduate College Certificate - Health Informatics
Confederation College
Bachelor of Technology - Biotechnology
KIT- Institute of Technology
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