Vijesh James
Chatham,ON
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
10
10
years of professional experience
Work History
Restaurant Manager and Chef
Masala Papad Indian Express Kitchen
London, Ontario
03.2025 - Current
- Managed daily restaurant operations to ensure smooth service and customer satisfaction.
- Trained and supervised staff on food safety and service standards.
- Coordinated inventory management to maintain stock levels and reduce waste.
- Resolved customer complaints promptly to maintain positive dining experiences.
- Developed schedules for staff to optimize coverage during peak hours.
- Monitored kitchen performance to ensure food quality met established standards.
- Collaborated with suppliers to secure fresh ingredients for menu items.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Store Manager (Gas Station)
Alberta Petroleum Ltd
08.2020 - 11.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised staff performance and provided training for new hires.
- Managed daily store operations to ensure smooth functioning.
- Maintained inventory levels and organized stockroom for efficiency.
- Ensured compliance with safety regulations and company policies.
- Developed promotional displays to enhance product visibility in-store.
- Coordinated scheduling to meet staffing needs during peak hours.
Assistant Manager
Edo Japan
09.2015 - 07.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Cashier (Part time)
7 Eleven
Nelson, British Columbia
05.2016 - 09.2016
- Processed customer transactions efficiently at a fast-paced retail environment.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and balanced registers daily.
- Trained new cashiers on operational protocols and customer service standards.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Bachelor Of Hospitality And Tourism Management -
Selkirk College
Castlegar, BC04.2017
Bachelor Of Hospitality Management - Hospitality And Tourism Management
Munnar Catering College
Munnar Kerala 04.2011
Higher Secondary Education - Higher Secondary Education
Govt. M G H S School
Barkhera Bhopal03.2002
Secondary Education - Secondary Education
St Augustine High School
Nellikutty Kannur03.2000
Skills
- Order Management
- Inventory Management
- Store Opening and Closing Procedures
- Team Leadership
- Staff Training
- Employee Motivation
- Staff Supervision
- Bank Deposit Procedures
- Store Displays
- Recruiting and Hiring
- Positive and Friendly
- Staff training
- Customer service
- Food safety standards
- Sales maximization
- Vendor collaboration
- Team building
- Kitchen equipment operation and maintenance
- Adaptable
Languages
4
Timeline
Restaurant Manager and Chef
Masala Papad Indian Express Kitchen
03.2025 - Current
Store Manager (Gas Station)
Alberta Petroleum Ltd
08.2020 - 11.2024
Cashier (Part time)
7 Eleven
05.2016 - 09.2016
Assistant Manager
Edo Japan
09.2015 - 07.2020
Bachelor Of Hospitality And Tourism Management -
Selkirk College
Bachelor Of Hospitality Management - Hospitality And Tourism Management
Munnar Catering College
Higher Secondary Education - Higher Secondary Education
Govt. M G H S School
Secondary Education - Secondary Education
St Augustine High School
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