Vi (Jenny) Nguyen
Calgary,AB
Summary
Current student working toward Bachelor in Human Resources and seeking opportunity to begin career. Identifies and quickly closes any knowledge gaps to offer value to employer and team.
Overview
7
7
years of professional experience
Work History
Marketing Associate and Shift Leader
Gong Cha And W. Aces Corporation
11.2021 - Current
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Controlled line and crowd with quick, efficient service.
Barista
Ami Tea and Sub
03.2019 - 03.2020
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Front desk
Envy Nails and Spa
01.2018 - 01.2019
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Managed reservations system effectively, minimizing mix-ups and overbooking.
Assistant Teacher Volunteer
Vietnamese School Association
12.2016 - 06.2017
- Established a positive classroom environment that fostered mutual respect and collaboration among students.
- Provided one-on-one support to students struggling with coursework, resulting in significant improvement in their academic performance.
- Supported lead teacher in organizing extracurricular activities such as field trips and after-school programs, enriching the educational experience for all participants.
- Enhanced student comprehension by incorporating visual aids and hands-on activities into lessons.
Education
BBA - Human Resources Management
Mount Royal University
06.2025
High School Diploma -
Sir Winston Churchill High School
01.2019
Skills
- Time Management
- Brand Promotion
- Team Leadership
- Staff Development
- Customer Service
- Excellent Multitasking
- Effective problem solving
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Marketing Associate and Shift Leader
Gong Cha And W. Aces Corporation
11.2021 - Current
Barista
Ami Tea and Sub
03.2019 - 03.2020
Front desk
Envy Nails and Spa
01.2018 - 01.2019
Assistant Teacher Volunteer
Vietnamese School Association
12.2016 - 06.2017
BBA - Human Resources Management
Mount Royal University
High School Diploma -
Sir Winston Churchill High School
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