To work efficiently and effectively towards building the prestigious organization's brand name and getting immense self-satisfaction helps me gain knowledge and enhance skills to work in a professional and competitive environment.
Overview
6
6
years of professional experience
Work History
Crew Member
Finlayson Hospitality
09.2023 - Current
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Reservation Associate
Holiday Inn Chennai
02.2022 - 06.2023
Utilized strong organizational skills to manage reservation records accurately and efficiently.
Achieved high levels of accuracy when entering reservation details into the system, minimizing errors and potential conflicts.
Worked closely with housekeeping staff to accommodate early check-ins or late check-outs whenever possible for guest convenience.
Handled reservations and answered questions from interested patrons for busy 250 -room hotel.
Business Development Associate
Byju's
04.2021 - 11.2021
Negotiated favorable contract terms with clients, ensuring mutually beneficial agreements that drove long-term partnerships.
Assisted in developing marketing materials that showcased our products and services effectively, attracting new clientele.
Developed business pipeline using cold and warm techniques.
Guest Service Associate
Le Meridien
11.2018 - 11.2020
Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
Managed front desk operations, ensuring a smooth and pleasant guest experience.
Education
Graduate Certificate in Hospitality and Tourism Management - Hospitality And Tourism Management
Niagara College Toronto
Toronto, ON
04.2024
Bachelor of Hotel Management -
Acharya Institute of Management And Science
Bangalore, IN
07.2018
Higher Secondary School Leaving Certificate -
Kongu Kalvi Nilayam Matric Hr. Sec. School
Erode, IN
04.2014
Secondary School Leaving Certificate -
Meenakshi Sundaranar Hr. Sec. School
Erode, IN
04.2012
Skills
Organized special events at the workplace
Intermediate skills in MS Office
Teamwork and Collaboration
Problem-Solving
Customer Service
Languages
English
Full Professional
Tamil
Native or Bilingual
Kannada
Professional Working
Malayalam
Full Professional
Beginner in Hindi
Elementary
Beginner in French
Recentachievements
Nominee of the Winning Way champion of the month of July 2022
Winner of the Winning way champion of the month of October 2022
Completed a capstone project on a Soup business in a simulated manner.
Disclaimer
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Crew Member
Finlayson Hospitality
09.2023 - Current
Reservation Associate
Holiday Inn Chennai
02.2022 - 06.2023
Business Development Associate
Byju's
04.2021 - 11.2021
Guest Service Associate
Le Meridien
11.2018 - 11.2020
Graduate Certificate in Hospitality and Tourism Management - Hospitality And Tourism Management
Niagara College Toronto
Bachelor of Hotel Management -
Acharya Institute of Management And Science
Higher Secondary School Leaving Certificate -
Kongu Kalvi Nilayam Matric Hr. Sec. School
Secondary School Leaving Certificate -
Meenakshi Sundaranar Hr. Sec. School
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