Vijay Kanna A. G.

Reporting to the Director of Project Management, I bridged business ideas with
technological capabilities. My role involved evaluating current/future states, conducting
gap analyses, and designing/documenting requirements to optimize processes and
technical solutions.

Roles & Responsibilities
Lead Business Analysis &System Design: Led the design and requirements
documentation for a new in-house client management platform, including integration with
other systems and the development of new modules.
Data Strategy &Migration Expertise: Designed a complex data modeling solution in MS
Excel for migrating 97% of clients to a new service provider and developed an Excel-based
tool to automate large-scale historical claims data migration.
Agile Documentation & Planning: Created comprehensive user stories, epics, use cases,
workflow plans, and detailed UI/CRM reporting requirements, also configuring templates
for insurance industry booklets.
Development Lifecycle & Release Management: Established a consistent development
release cycle to ensure continuous delivery of designed changes and managed ongoing
project progression.

Quality Assurance Stakeholder Reporting: Developed user test cases, performed functional testing, validated results against
acceptance criteria, and prepared regular reports and presentations for senior management on project status and deliverables.

The operations team played a pivotal role in ensuring the efficient and timely deployment of fiber optic infrastructure and network connectivity at Equinix. They were instrumental in optimizing the end-to-end deployment process, enabling seamless execution of connectivity projects within Equinix data centers. Their efforts ensured smooth coordination between Equinix and project stakeholders, driving successful outcomes from planning through implementation.

• Led strategic planning and feasibility studies across global data center initiatives, identifying system deficiencies and enhancing operational workflows.
• Gathered and analyzed business requirements across cross-functional teams, using tools such as workflow diagrams, use cases, and environmental scanning.
• Acted as a liaison between stakeholders and IT teams to ensure alignment on business needs, privacy standards, and regulatory compliance.
• Facilitated business process redesign, including documentation, testing, and training to support enterprise-wide changes.
• Developed project proposals, business cases, and change management strategies aligned with corporate goals.
• Advocated for and integrated equity-deserving perspectives, ensuring respectful and inclusive processes.
• Applied frameworks such as the BC Human Rights Code, Anti-Racism Data Act, and TRC Calls to Action to enhance culturally informed decisions.
• Mentored junior analysts and provided leadership on DEI-driven project implementations and data governance standards.

The project focused on modernizing Electronic Health Record (EHR) systems for a provincial health agency to improve clinical workflows and data reporting capabilities. It aimed to enhance patient care delivery by streamlining data capture, integrating registries, and ensuring compliance with healthcare privacy standards. I collaborated with clinical teams, program leads, and IT stakeholders to gather requirements and support implementation. The work emphasized culturally safe practices and alignment with provincial healthcare mandates. I reported directly to the Project Manager and the Clinical Informatics Lead.

• Collaborated with clinical teams and program owners to collect and validate requirements related to healthcare data systems and electronic health records (EHR).
• Conducted gap analysis, evaluated legacy system performance, and proposed innovative technology-driven solutions to enhance healthcare delivery.
• Led workshops and interviews with SMEs to derive functional specifications, ensuring cultural safety and patient-centered practices were embedded.
• Facilitated consensus around data definitions, reporting requirements, and privacy considerations aligned with provincial legislative obligations.
• Created user stories, test plans, and UAT strategies to validate functionality and meet regulatory compliance including PHIPA and HIPAA.
• Applied principles from UNDRIP and Declaration Act Action Plan to guide inclusive practices in system implementation.

The project involved supporting enterprise application development for global clients in the healthcare and financial sectors, focusing on improving operational efficiency and system integration. Responsibilities included gathering and analyzing business requirements, performing process mapping, and identifying automation opportunities. I worked closely with cross-functional teams to deliver scalable solutions aligned with compliance and data governance standards. The role also emphasized cultural competence and user-centric design in diverse client environments. I reported to the Project Delivery Manager and the Business Solutions Architect.

• Engaged in enterprise application development projects across financial and healthcare clients to gather requirements and define system architecture needs.
• Conducted business process mapping and reengineering to eliminate redundancies and improve operational efficiency.
• Worked closely with stakeholders to ensure compliance with privacy regulations and cultural competence in systems affecting diverse populations.
• Assisted in preparing documentation such as requirements traceability matrices, BRDs, and SOPs.
• Delivered trainings and coordinated implementation support, ensuring smooth transition and adoption of new tools across business units.
• Contributed to client proposals integrating diversity, inclusion, and cultural safety commitments for international healthcare customers.