Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Administration
Communication Skills
Timeline
Generic

Vijaya Varman V

Calgary,Canada

Summary

Results-oriented IT professional with a solid 9-year background in Network & Security (Data Centre and Azure Cloud), Backup Administration, Desktop & Laptop Support, and IT Service Desk support. Possessing a wealth of multi-domain knowledge, I excel in overseeing complex migration projects from data centers to Azure. Proficient in Infrastructure Engineering, Microsoft Azure, Office 365 Suite, and various network security solutions, including Palo Alto, FortiGate, ASA, F5 LTM, Netscaler, Panorama, and Zscaler.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assoc. SME - Network & Security Engineer

Microland Ltd
Bengaluru, Karnataka
07.2022 - 09.2023
  • Resolved incidents within SLA, managed P1 and P2 cases, and deployed Azure networking for DevOps and integration projects
  • Configured Azure VNets, Subnets, NSGs, load balancers, and managed 150+ Site-Site VPN tunnels
  • Deployed and managed Palo Alto Firewall Appliances for Azure security and data center
  • Conducted security audits, handled CAB meetings, and maintained data center health
  • Monitored LAN/WAN Networks using SolarWind Tool and performed troubleshooting.

Sr. Network & Security Administrator

Microland Ltd
Bengaluru, Karnataka
07.2020 - 05.2022
  • Supported US and Canada clients, managed firewalls (Cisco ASA, FirePower, Palo Alto), and implemented high-availability solutions
  • Configured, upgraded, and troubleshooted firewalls and load balancers
  • Reviewed Firewall Clean up policies using the Tufin tool and ensured compliance
  • Maintained network documentation and provided RCA for issues.

Network & Security Administrator

Microland Ltd
Bengaluru, Karnataka
07.2018 - 07.2020
  • Managed network security appliances, handled firewall rule creation/deletion, and resolved incidents
  • Conducted health check reports, backups, and connected with ISPs for network issues.

Technical Support Analyst

Microland Ltd
Bengaluru, Karnataka
01.2016 - 07.2018
  • Provided end-to-end data management solutions, specializing in data recovery
  • Configured backup data to various storage solutions and troubleshooted application and networking issues.

Client Technical Support Associate

Dell International Services India Pvt Ltd
Bengaluru, Karnataka
10.2015 - 01.2016
  • Handled inbound/outbound calls for North America region customers, provided technical assistance, and educated customers about Dell's support options.

IT Service Desk Analyst (Consultant)

Sutherland Global Services Pvt Ltd
Chennai, Tamil Nadu
06.2013 - 10.2014
  • Created detailed documentation for reported incidents and provided remote/on-site troubleshooting for hardware and software issues
  • Responded promptly and professionally to technical support queries via phone, email, and chat.

Education

Bachelors of Business Administration -

University of Madras
01.2015

Skills

  • Azure Networking
  • Site-to-Site VPN
  • Firewalls (Panorama, Palo Alto, Cisco ASA, FortiGate)
  • Zscaler Proxy
  • LBs (F5 LTM, Citrix NetScaler ADC)
  • Cisco Routing and Switching
  • Wi-Fi (Extreme, Aerohive)
  • CSC Global
  • SolarWinds
  • ServiceNow
  • Salesforce
  • Tufin
  • Nessus Vulnerability tool
  • Network Configuration & Troubleshooting
  • LAN Switching Technologies
  • Data Center Migrations
  • Windows Server
  • Linux
  • MS Office 365
  • Multitasking

Certification

  • CCNA - R & S (2015-2018)
  • Fortinet Network Security Expert Level 1: Certified Associate

Additional Information

  • Willingness to work occasionally outside of normal business hours.
  • Ability to lift up to 50 lbs.

Administration

Microsoft 365 administration, MS Dynamics 365 experience.

Communication Skills

Excellent English oral and written communication skills.

Timeline

Assoc. SME - Network & Security Engineer

Microland Ltd
07.2022 - 09.2023

Sr. Network & Security Administrator

Microland Ltd
07.2020 - 05.2022

Network & Security Administrator

Microland Ltd
07.2018 - 07.2020

Technical Support Analyst

Microland Ltd
01.2016 - 07.2018

Client Technical Support Associate

Dell International Services India Pvt Ltd
10.2015 - 01.2016

IT Service Desk Analyst (Consultant)

Sutherland Global Services Pvt Ltd
06.2013 - 10.2014

Bachelors of Business Administration -

University of Madras
Vijaya Varman V