Vijaya Sai Tejaswini Thotakura
Scarborough,Ontario
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure position at a Health Care position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Epic ATE Support Specialist
University Health Network
04.2022 - 12.2022
- Managed multiple projects concurrently while maintaining strict deadlines and quality standards.
- Ensured optimal system performance with regular maintenance, updates, and troubleshooting.
- Boosted overall performance of Epic ATE systems through rigorous testing and validation processes.
- Developed customized solutions for unique client challenges, resulting in enhanced user experiences across various departments within an organization.
- Educated users about Epic ATE best practices, increasing proficiency levels among staff members.
- Increased user satisfaction by responding quickly to inquiries and providing expert guidance on system features and functionalities.
- Enhanced system efficiency by identifying and resolving technical issues in a timely manner.
- Developed and implemented preventive maintenance procedures.
Pharmacy Technician
Aditya Pharmacy
03.2021 - 09.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Resolved third-party billing, computer system and customer service issues.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Managed opening and closing duties for pharmacy.
Pharmaceutical Analyst
Gland Pharma
03.2020 - 02.2021
- Provided technical expertise in method validation activities, ensuring robust analytical methods were used across the organization.
- Trained new employees on laboratory procedures and best practices, promoting a culture of continuous learning and improvement among staff members.
- Improved pharmaceutical product quality by conducting thorough analytical testing and reviewing the results.
- Increased accuracy of test results by calibrating and maintaining laboratory equipment regularly.
- Developed comprehensive reports summarizing test results, providing valuable insights into product performance trends over time.
- Enhanced laboratory efficiency by optimizing testing methods and processes for increased accuracy.
- Created spreadsheets and other forms of documentation to accurately record and calculate analytical results.
Education
Post-Degree Certificate - Information Systems Business Analysis
George Brown College
Toronto, ON12.2022
Post-Degree Certificate - Health Informatics
George Brown College
Toronto, ON09.2022
Bachelor of Science - Pharmacy
Gland Institute of Pharmaceutical Sciences
Hyderabad, Telangana, India09.2020
Skills
- Teamwork and Cooperation
- Continuous Learning and Development
- Communication and Interpersonal Skills
- Critical Thinking and Analysis
- Problem-Solving
- Attention to Detail
- Friendly and Patient
Certification
- Licensed Pharmacy - India
Timeline
Epic ATE Support Specialist
University Health Network
04.2022 - 12.2022
Pharmacy Technician
Aditya Pharmacy
03.2021 - 09.2021
Pharmaceutical Analyst
Gland Pharma
03.2020 - 02.2021
Post-Degree Certificate - Information Systems Business Analysis
George Brown College
Post-Degree Certificate - Health Informatics
George Brown College
Bachelor of Science - Pharmacy
Gland Institute of Pharmaceutical Sciences
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