Hardworking and passionate job seeker with strong organizational skills eager to secure position at a Health Care position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Epic ATE Support Specialist
University Health Network
04.2022 - 12.2022
Managed multiple projects concurrently while maintaining strict deadlines and quality standards.
Ensured optimal system performance with regular maintenance, updates, and troubleshooting.
Boosted overall performance of Epic ATE systems through rigorous testing and validation processes.
Developed customized solutions for unique client challenges, resulting in enhanced user experiences across various departments within an organization.
Educated users about Epic ATE best practices, increasing proficiency levels among staff members.
Increased user satisfaction by responding quickly to inquiries and providing expert guidance on system features and functionalities.
Enhanced system efficiency by identifying and resolving technical issues in a timely manner.
Developed and implemented preventive maintenance procedures.
Pharmacy Technician
Aditya Pharmacy
03.2021 - 09.2021
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Resolved third-party billing, computer system and customer service issues.
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Managed opening and closing duties for pharmacy.
Pharmaceutical Analyst
Gland Pharma
03.2020 - 02.2021
Provided technical expertise in method validation activities, ensuring robust analytical methods were used across the organization.
Trained new employees on laboratory procedures and best practices, promoting a culture of continuous learning and improvement among staff members.
Improved pharmaceutical product quality by conducting thorough analytical testing and reviewing the results.
Increased accuracy of test results by calibrating and maintaining laboratory equipment regularly.
Developed comprehensive reports summarizing test results, providing valuable insights into product performance trends over time.
Enhanced laboratory efficiency by optimizing testing methods and processes for increased accuracy.
Created spreadsheets and other forms of documentation to accurately record and calculate analytical results.
Education
Post-Degree Certificate - Information Systems Business Analysis
George Brown College
Toronto, ON
12.2022
Post-Degree Certificate - Health Informatics
George Brown College
Toronto, ON
09.2022
Bachelor of Science - Pharmacy
Gland Institute of Pharmaceutical Sciences
Hyderabad, Telangana, India
09.2020
Skills
Teamwork and Cooperation
Continuous Learning and Development
Communication and Interpersonal Skills
Critical Thinking and Analysis
Problem-Solving
Attention to Detail
Friendly and Patient
Certification
Licensed Pharmacy - India
Timeline
Epic ATE Support Specialist
University Health Network
04.2022 - 12.2022
Pharmacy Technician
Aditya Pharmacy
03.2021 - 09.2021
Pharmaceutical Analyst
Gland Pharma
03.2020 - 02.2021
Post-Degree Certificate - Information Systems Business Analysis