VIJAYAN SENTHIL KUMAR

Taken Many Financial Assessments For Handling The Positive Customer Experience

Negotiating, planning, And Assisting Customers With Precise Solutions.

Created Professional Sales Presentations And Seminars To Effectively Demonstrate Product Features And Competitive Advantages.

Met With Existing Customers And Prospects To Discuss Business Needs And Recommend Optimal Solutions.

Minimized Process Lags Through Strategic Sourcing And Customer Expectation Management.

Determined Problem Areas And Resolved Issues Related To Profitability And Business Objective Achievement.

Executed Direct Sales From Manufacturers To Customers To Improve Profitability Within Retail Environment.

• Maintained a clean and organized reception area, creating a comfortable environment for patients and visitors during their time at the facility.
• Supported clinical staff by organizing and maintaining patient records for easy access and updated documentation.
• Managed multiple phone lines, addressing patient inquiries and directing calls to appropriate departments as needed.
• Handled cash transactions accurately while managing the daily collection of copays, deductibles, or other fees from patients at the time of service.
• Continuously improved knowledge of medical terminology and coding practices for accurate billing submissions to insurance companies.
• Facilitated communication between patients, medical personnel, and insurance providers to resolve any discrepancies or concerns.

I Worked In Administration Department For A Year.
In The Clinic, I Understood About Handling Customer Service, office Reports Maintenance, Create an Amicable Environment.

Maintained Office Services By Organizing Office Operations And Procedures, Preparing Payroll, Controlling Correspondence.

Maintain Telecommunications System.

Replenished Office Supplies, and Placing New Orders For Restocking To Maintain Inventory.